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ACCENT ON LANGUAGES The linguists who are successfully approved are entered into our database and tracked for performance and continuous education/certification. Accent dedicates a lot of resources to recruiting the best linguists to meet our client's needs. An ongoing quality control process is in place following the recruiting. The certification and vetting process is as follows: • Review of resume • Verification of credentials. Many of the linguists who apply to work with Accent already have the proper credentials such as a medical certification, a state or federal court certification, RID (ASL), and/or the ATA certification. Linguist Recruitment Checklist(must-haves) At Accent, we are committed to implementing an above-industry standard when it comes to selecting our linguists to produce the highest quality translations for our clients. • University or above degree relevant to the field of translation, linguistics, and/or subject matter • Experience working as a linguist • Use of CAT tools • Nationality and native language(s) • Place of residence per requirement • Professional certifications • Sample translation • References • Updated CV CEO's approval of the linguist and the translation and general involvement Accent will always make sure that our CEO Ms. Caroline Lee approves the linguists' selection prior to the commencement of the work. Caroline will review the qualifications of the linguists carefully again to ensure there are no issues down the road. In addition, when the translation and editing work is done, the work will be sent to Caroline to do a final check before submitting it to the client. Should there be any change in circumstances, such as the linguists' availability or any other issues, Caroline should be made aware of the situation immediately. Subcontractor Plan All interpreters and translators are subcontractors of Accent and Accent on Languages. The Project Managers are responsible for administering and overseeing the subcontracts. The responsibilities of subcontractors include: • Demonstrating a high level of proficiency in both the source and target language of interpretation while processing strong interpretation skills, including the ability to accurately convey spoken messages between languages in real-time. • Acquiring expertise in specific subjects such as legal, medical, technical, or educational interpretation depending on the nature of the request. Accent on Languages Response 24-022A 18 Volume I-SOQ