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• CON I I N ENTA(_ DVBE <br /> • INTERPRETING • <br /> 2011 <br /> Statement of Qualifications PROPOSED WORK PLAN <br /> Languages:Our translation and interpretation services <br /> SERVICES PROVIDED are available in all major languages. Our government <br /> agency clients frequently request our services in <br /> Our services include on-site and remote community Spanish, Chinese,Vietnamese, Korean,Japanese, <br /> interpreting services, document translation,and <br /> interpreting equipment rentals. Russian,Tagalog,Armenian, and Arabic,which we <br /> fulfill with the following capabilities: <br /> FIRM &TEAM EXPERIENCE ✓ Reliable & efficient project management team <br /> Established in February 1992,Continental Interpreting <br /> is one of the largest and most respected Language <br /> V. Large network of linguists(interpreters & <br /> Service Companies (LSC)on the West Coast. translators) in over 150 languages <br /> ✓ Large inventory of state-of-the-art technology <br /> Our mission is to help our clients be more inclusive (interpreting equipment)for rental <br /> — with language. Interpretation: Requests for community meetings are <br /> managed by our scheduling team who ensure the <br /> We have built a network of over 5,000 linguists,fluent necessary interpreter is selected for the requested <br /> in over 150 languages. With the help of our network language, audience,subject matter, and location. Our <br /> and service,clients bridge communication gaps within team also arranges any necessary equipment rentals <br /> their organizations—allowing them to increase and technician services for simultaneous <br /> productivity and create a more inclusive environment. interpretation at meetings. Interpreting equipment <br /> includes portable transmitters, headsets, and <br /> Continental Interpreting is a trusted language service interpreter booths. Our scheduling team is <br /> provider with over 30 years of experience. experienced in managing orders for City Council <br /> In 2023, market research firm CSA Research ranked meetings,community meetings, and more. <br /> our company as a Top 30 Language Service Provider <br /> and Top 20 Remote Interpreting Language Service Interpreters in designated and non designated <br /> Provider in North America. languages undergo an onboarding process with our <br /> Vendor Manager that involves reviewing certificates, <br /> experience, and qualifications.These are verified, <br /> Our company is a Disabled Veteran Business documented, and managed in our secure system, <br /> Enterprise(DVBE) and Small Business Enterprise (SBE) ensuring we meet industry and client standards. <br /> with the California Department of General Services. <br /> Our certification number is#41921. Document Translation: Requests are managed in our <br /> secure Translation Management System by our in- <br /> PRINCIPAL CONTACT house project managers. Our project managers <br /> Stephanie Fiorito,VP evaluate the word count of documents submitted, <br /> StephanieF@cis-inc.com subject matter, and registrar,then assign it to the <br /> proper translator. Our project managers will <br /> COMPANY INFORMATION proofread documents and adjust formatting before <br /> Employees:20 delivering the final translated document to the client. <br /> Years in Business:32 Our project managers are experienced in managing <br /> Corporate Address: 3230 E. Imperial Hwy, Suite 203 orders and timelines for council meeting agendas, <br /> Brea,CA 92821 notices, letters, and other government <br /> 'hone: (800) 201-7121 communications. <br /> 800.201.7121 <br /> info@cis-inc.corn <br /> 4 <br />