Item 11 - Agreement for Eviction Prevention Program with Families Forward, Inc.

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9 •Providing supportive services such as case management, seasonal programs, food pantry access, and other individualized services as needed by clients •At least 95% of those receiving services will remain housed 6 months after receiving services. Key Performance Indicators for this grant will track these deliverables closely. Our Data and Compliance team will create a grant dashboard showing the number of households and individuals supported each month, the number receiving additional supportive services, and, for those who have exited the program, their housing status. This dashboard will be reviewed internally by the Prevention Manager and Program Director, bi-weekly, and will be shared with the City of Santa Ana at all regular meetings. This will be a critical step to ensure that the rental assistance is being disbursed at the correct pace, to prevent either money being left unspent at the end of the grant term or the money being spent too quickly, with nothing remaining in the final quarter. If other KPIs are identified by the City or Families Forward, they will be added to the dashboard and tracked accordingly. Fund Utilization Proposal As detailed in the program budget, we are requesting the maximum amount of 730,046 for the Santa Ana Eviction Prevention Program. We will take great care to maximize the amount of funding that will provide direct project support to Santa Ana residents and will minimize administrative and staffing costs. Families Forward is requesting the de minimis 10% for administrative costs which will cover all indirect and administrative costs. These costs include program leadership and oversight, data and compliance functions such as income verification, data entry, and reporting, finance functions such as cutting checks, verifying w-9 forms for landlords, and all financial tracking and reporting, and any other required administrative tasks. The administrative costs will also cover any program operational costs that arise, such as social media marketing. We are also requesting 1.1 FTE for staffing, which includes 1 FTE of a trained and experienced front line prevention staff specialist and .1 FTE of our Prevention Manager who will serve as the main project manager and liaison with the city of Santa Ana. The remainder of the budget, 568,476, will be entirely available for rental assistance, either provided to landlords or directly to residents in the rare cases when that is determined as necessary. With our expectation of serving 150 households, this provides an average assistance of 3,790 per household. Families Forward will work closely with the City of Santa Ana to develop a process by which clients will be vetted for this program, balancing getting support out quickly to address immediate needs while also reserving some funding EXHIBIT 2