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CITY OF SAlqTA ANA .COMMUNITY... SERVICE OFFICER ~EFINITIO~ Under general supervision, performs a variety of routine, non-hazardous crime pre- vention and other law-enforcement work not requiring peace officer status. .EXAMPLES OF DUTIES Performs low risk surveillance duties and explores situations related to the ission of crimes against property; contacts theft victims and i~mlediate neighbors to solicit security inspections of property in order to identify security problems or other conditions which advantage criminal activity.and to reco~m%end security devices and other appropriate protective measures; makes spot-check security patrols of properties at request of vacationing residents; participates in crime prevention education activities, including writing brochures and conducting public presentations for property owner and other community groups; participates in community relations activities of the department; performs selected vehicle code enforcement work, such as conducting abandoned auto investigations and impounding abandoned vehicles; directs and controls crowds and traffic at accidents or special events; gathers and analyzes data; prepares records and reports; and performs other related duties as required. DISTINGUISHING FEATURES OF THE CLASS Positions in this class involve entry-level, non-sworn police support duties in the field involving minimal hazard. Initial assignments are performed under close super- vision, however, as skill and experience are gained, incumbents are expected to assume more responsible, independent roles under only general supervision. Work' is reviewed through observation, conferences, review of .records and reports and evaluation of performance. RECOMMENDED .MINIMUM QUALIFICATIONS Education equivalent to graduation from high school and some experience in public contact work or. any equivalent amount of training and experience which provides the following knowledge, skills and abilities: Some knowledge of the organization and functional responsibilities of a police depart- ment and of the community services provided by other public and private agencies. Ability to: acquire a working knowledge of various criminal an~ vehicle codes and police report writing requirements; obtain information through interview and obser- vation; analyze situations quickly and objectively; cope with emotionally tense situations firmly, courteously and tactfully and to react quickly and calmly to emergency situations; express ideas clearly and concisely orally and in writing; keep records and prepare reports. Special Requirements: Minimum age of 18 years; possession of a valid California Drivers License; willingness to work any shift, rotating shifts, or irregular duty' assignments; satisfactory record as a law-abiding citizen; a state of health con- sistent with the ability to perform assigned duties; and interest in law-enforcement work. Zv