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• TriTech Support Services Renewal Agreement Client agrees to renew its Software Support Agreement dated September 1995, the terms of which are incorporated by reference herein as though set forth in full, and according to the terms and conditions included herein. This Support Renewal Agreement and applicable support fees must be signed, paid and returned by December 9, 2002 to avoid any interruptions in the Technical Support Services provided by TriTech. The support period for this Support Renewal Agreement begins on November 1, 2002, and expires on October 31, 2003. Payment of $67,801 for this period is due by December 9, 2002. Early Support Renewal Program Client desires to participate in TriTech's early support renewal program and agrees to pay its Support Renewal Fee by November 9, 2002 in order to be eligible for one of the following payment options (check one): Single annual payment of USD$ 66,125 (includes a 2 %z% discount, must be paid by November 9, 2002) Four (4) quarterly payments of USD$ 16,950.25 totaling USD$67,801. (First quarterly payment must be received by November 9, 2002. If subsequent payments are not received by the beginning of the applicable quarter, support services will be suspended until paid.) If payment for either of the above options is not received by November 9, 2002, Client must pay the full Support Renewal Fee in the amount of USD$ 67,801.The discount option does not apply to Escrow and GDT Fees. Escrow and GDT Fees are calculated separately and added to your annual support fee. Payment For you convenience, we have enclosed an invoice for the full annual Support Renewal Fee. When you remit payment with this signed Support Renewal Agreement for either the annual payment with discount, or the first of the four quarterly payments, we will adjust the invoice accordingly. Unless otherwise stated in your support agreement, if payment is not received by December 9, 2002, Client agrees to pay a reinstatement fee equivalent to one percent (1 %) per month of the total Support Renewal Fee, pro -rated for any partial month, in order to reestablish support services. Note: In 2000 TriTech Software Systems discontinued the three day site visit as a part of the Support Program.