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TriTech Support Services Renewal — Options SANTA ANA FIRE DEPT Please include (check options) the following options into the costs of the Support Renewal Agreement. The costs for selected options will be added to the final cost of the Support Renewal Agreement and reflected in a revised invoice. Early payment options, either discount on renewal fees or quarterly payments, do not apply to any of the following options. ❑ Annual membership fee ($150) for your organization with the TriTech International User's Group (an independent non-profit organization of TriTech Clients). Note: TriTech collects this fee and forwards the full amount directly it to the International User's Group. ❑ Please add TriTech Annual VisiCon User Conference pre -registration fees into the Support Renewal Fee at USD$500.00 per person.($500 is the early -bird registration fee) ❑ Please add airfare and hotel charges for each attendee to attend the annual TriTech VisiCon User Conference to the Support Renewal Fee. In order for TriTech to provide a quote, TriTech must be informed of the location where travel will begin for each individual and dates when travel will occur. TriTech will not be responsible for any expenses beyond airfare and hotel. Any unused funds will be credited to the Client. ❑ Please include a Maintenance Pool in the amount of USD$ to the Support Renewal Fee. The Maintenance Pool can only be utilized upon authorization from the Client for non -covered support services, hardware upgrades, operating system or database upgrades, and for TriTech Software modules or services. Payment will be as follows: o _ Include the Maintenance Pool cost in the Support Renewal Fee and maintain any applicable credits on Client's TriTech Account. o _ Include the Maintenance Pool cost in the overall Support Renewal Fee, but invoice the Client individually for the authorized services. ❑ Please include a quote for adding the following to the Support Renewal Agreement: Completed By: Signature Printed Name, Title Date Note: In 2000 TriTech Software Systems discontinued the three day site visit as a part of the Support Program.