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5/6/2003 <br />Overnite Express — Overnite Express hires us to fabricate and apply all of the <br />decals on their drop boxes. In the past three years, we have supplied signage for <br />over 700 boxes. The drop boxes require several versions for various pick-up <br />times and indoor versus outdoor boxes. Their order specifies the total number of <br />outdoor and indoor boxes, and the number of each, with the four different pick- <br />up times. We determine the number of each of the decals required, to assemble <br />the sets of the different versions, specified by Overnite Express. They procure <br />the boxes themselves from another metal fabrication company and give us the <br />delivery schedule, specify the version of signage they want on each box in the <br />incremental shipments, and the need date for each box. We install the signage to <br />meet their desired schedule. In one instance, Overnite Express wanted to change <br />the design of the boxes. By the time they finalized the design of the signage, <br />they had a backlog of over 100 boxes. We were able to get the signage screen <br />printed and applied to all of the boxes in approximately two weeks. We hired <br />and managed additional installers to complement our own, allowing us to <br />complete the installation in less than two weeks. During our four-year business <br />relationship with this customer, we have not been delinquent on any delivery. <br />• DRS Technologies — NYTECH, a prior customer of All Signs America, located <br />in Irvine, and was bought by DRS Technologies. The DRS Technologies <br />headquarters' is on the East Coast, and contract with Donaldson Makoski, Inc., to <br />designs all their signage. Donaldson Makoski, in turn, has a company who <br />fabricates all of the DRS Technologies' signage. On the recommendation of the <br />local NYTECH manager, Donaldson Makoski hired All Signs America to do all <br />of the coordination between the Irvine Company and the City of Irvine thus <br />securing the required approvals and permits, plus perform the removal of the <br />existing signage, the installation of temporary signage and, finally, the removal <br />of the temporary and installation of the permanent signage. All of the materials <br />were procured by the design firm, fabricated on the East Coast and delivered to <br />All Signs America. The installation, requiring a bucket truck, was entirely <br />subcontracted. All Signs America did not fabricate a single component or <br />perform any of the installation in-house. We simply coordinated the effort with <br />six participating companies and the City of Irvine. All tasks were performed on <br />the schedule specified by the lead participant, Donaldson Makoski. <br />• Frito-Lay, Inc. — The Frito-Lay Company, headquartered in Plano, TX, was <br />rolling out a new product and selected the San Diego Region to be the trial <br />locale. The San Diego regional manager, a two-year customer for a variety of <br />All Signs America products, referred the product manager in the Texas <br />headquarters to us for supermarket floor graphics. They wanted 200 digitally - <br />printed floor graphics within one week after their planned completion of the <br />graphic design performed by their advertising agency in Texas. Although the <br />delivery of the final design by the advertising agency was two days later than <br />agreed to, we had a proof printed by one of our vendors, shipped it to Texas for <br />The information in this proposal is proprietary to All Signs America and is for the use of the City of Santa Ana for the <br />evaluation of this procurement <br />5 <br />