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EXHIBIT A <br />Program Services <br />Child Shuttle has successfully been working with the Santa Ana Work Program for two <br />years. With our route scheduling we are able to handle a large number of clients. We <br />have distinguished ourselves from other transportation programs in numerous ways. <br />First, employees are screened according to the standards required by the State of <br />California for licensed childcare providers. That includes the utilization of the "Live <br />Scan" program approved by the California Department of Social Services and California <br />Highway Patrol, to conduct a criminal background investigation when hiring new <br />employees. Prior to hiring, all new employees are required to pull a 10 -year DMV <br />printout, through the Department of Motor Vehicles; and submit to a drug test. All <br />drivers are required to be certified in CPR and First Aid. All employees and long-term <br />clients wear picture identification badges. <br />• Drug screening and DMV pulls are done throughout employment <br />• CPR renewal is every 2 years <br />• CERT training <br />• Car Seat safety training <br />All Child Shuttle vehicles are inspected daily, and are inspected by a certified mechanic <br />every 45 days, as required by the California Highway Patrol (CHP) <br />Child Shuttle has developed a unique tracking system, which allows us to know at any <br />time the number of clients being served during any given period from one day to one <br />year. Each driver and vehicle can be tracked individually by client count; time of day <br />client is on board and miles driven by the driver. We have installed a tracking system in <br />our vehicles, that tells us where the driver is, as well as the office can also monitor how <br />fast the driver is traveling, as well as how long the vehicle as been at a certain location. <br />In addition, all drivers are accessible by cell phone and two-way radio. <br />