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<br />. @ <br />City of Santa Ana, CA. VINE Program Proposal <br /> <br />Callers will be allowed to search for multiple offenders during each call. The caller will <br />also be asked if they would like to register for notification. Ifthey request notification, the <br />registration telephone number and PIN code will be accepted ftom the caller. <br /> <br />4.2 <br /> <br />Notification Registration <br /> <br />When the public calls the VINE toll-ftee number, they will be able to search for an <br />offender using a customer defined search option. After providing the offender information <br />to the callers, they are asked if they would like to register for notification. This method is <br />referred to as anonymous notification registration. Victims may also be registered <br />manually by the customer via the VIP2000 (VINE Interactive Page 2000) Internet site or <br />through the customer's system interface to VINE, or through the VINE operator, when <br />that option is available. <br /> <br />In addition to anonymous notification registration ftom the victim's personal telephone, <br />Appriss highly recommends that customers manually register victims, especially in cases <br />requiring mandatory notification. Customer registration of victims will improve service <br />provided to victims and increase the number of notification calls made by the system. <br /> <br />4.3 <br /> <br />Information Provided during Notification <br /> <br />Depending on the operational policies, the customer has the option of selecting one or <br />many of the notification reasons that are supported by the VINE System. The following <br />notifications are optional within the VINE system. <br /> <br />4.3.1 ReleaselTransfer Notification Information <br /> <br />The VINE system will interface with the customers system every 15 minutes (twice daily <br />with Department of Corrections systems) to receive offender data. When this notification <br />type is selected, the following options are available: <br /> <br />. <br /> <br />Change of Custody Notification: This notification would only occur if the custody <br />status of an offender changes or the offender were transferred to another jurisdiction. <br />Out of Custody Notification: VINE will notify victims when an offender is no longer <br />physically in the custody of the agency. The reasons for out of custody may include: <br />,/ Release: including general release, pardon, bailed out. <br />,/ Escape: When an offender escapes ftom the custody of an agency. <br />,/ Death: When an offender deceased while in custody. <br /> <br />. <br /> <br />All infonnation contained in this proposal (Ver. 6.3) is the <br />confidential and proprietary property of Appriss, Inc. <br /> <br />Page 14 <br /> <br />01/01/2001 <br />Proposal # 100901228-01 <br />