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· REQUEST FOR <br /> COUNCIL ACTION <br /> <br />CITY COUNCIL MEETING DATE: <br /> <br />JANUARY 5, 2004 <br /> <br />TITLE: <br /> <br />CONTRACT AWARD FOR LITTER <br />CONTROL AND MAINTENANCE <br />DOWNTOWN SANTA ANA (RFP <br />03-0411LC) <br /> <br /> IN <br />NO. <br /> <br />CLERK OF COUNCIL USE ONLY: <br /> <br />APPROVED <br /> <br />[] As Recommended <br />[] As Amended <br />[] Ordinance on 1s~ Reading <br />[] Ordinance on 2nd Reading <br />[] Implernenting Resolution <br />[] Set Public Hearing For <br /> <br />CONTINUEDTO <br /> <br />FILE NUMBER <br /> <br />RECOMMENDED ACTION <br /> <br />Direct the City Attorney to prepare, and authorize the City Manager and <br />the Clerk of the Council to execute, an agreement with L.A. CHA <br />Maintenance Company for litter control and maintenance in the Downtown <br />for a 12-month period with two 12-month renewals in the annual amount of <br />$108,336. <br /> <br />DISCUSSION <br /> <br /> The Downtown area includes approximately 600 retail, service and <br /> professional businesses (Exhibit 1). In January 2003, a project team was <br />· formed to assess the Downtown litter maintenance program, and it was <br /> determined that enhancements were needed in several areas. Currently, <br /> Great Western Reclamation (GWR) maintains trashcans and gathers litter in <br /> the downtown. However, staff has determined that a much broader and more <br /> comprehensive scope of services is now required. Additional services <br /> will include graffiti removal; painting; cleaning parking meters, light <br /> poles, bollards and outdoor furniture; and maintaining high standards of <br /> cleanliness for alleys and bus stops. As part of this program, the <br /> contract includes the initiation of a Downtown "Ambassador" component <br /> that will train all maintenance workers on customer service skills to <br /> enable them to provide assistance to patrons visiting the Downtown area. <br /> Each maintenance ambassador will be in a highly recognizable uniform as <br /> they perform litter and maintenance services to increase their <br /> approachability and visibility of these efforts as they are performed. <br /> <br />Page 45 25.E. <br /> <br /> <br />