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f. Supportive services (linkages to community services, transportation, childcare, housing, medical referrals, uniforms or other appropriate work attire and /or tools; g. Adult mentoring for a duration of at least 12 months, (may occur both during and after program participation); h. Follow -up services for not less than 12 months after the completion of participation; i. Comprehensive guidance and counseling, which may include pregnancy prevention, drug and alcohol abuse, counseling and referrals, as appropriate. 4. Provider shall establish at least one goal for each participant as related to the elements identified in their ISS. If the participant is deficient in basic reading and /or math skills, one primary goal must be for basic skills and must be the first service provided. Goals are to be based on appropriate age standards and entered in participant's ISS. 5. Provider shall maintain and share with other Youth partners the Individual Service Strategy (ISS) for each participant from time of enrollment through and including twelve (12) months after he /she is exited from the program. 6. Provider shall review program objectives with participant using one -to -one method. At a minimum, review must include the following information: a. Program goals and objectives b. Length of program period C. Complaint handling procedures d. Available supportive services e. Anticipated exit date f. Available services at the Santa Ana WORK Center g. Follow -up phone calls & documentation requests 7. Provider shall provide participant services in accordance with the program schedule and curriculum attached hereto as the program proposal and Work Plan (Exhibit A & B). Neither the program schedule nor curriculum may be altered in any way during the term of this agreement, without prior written approval given to Provider by the Santa Ana WIB Youth Council.