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0 0 Data Design Corporation Kathie Ohmer (714) 891 -2811 Ext. 11 TRACY V. PROFILE: Over eighteen year's experience in the IT industry with progressively increasing responsibilities; progressing from development, analysis, project management to program management and systems management experience, with 12 years in the program /project management arena, and the past 5 years in banking / finance. A professional with the ability to analyze and understand details as well as see the 'big" picture. Has vast training and experience in all areas of management, project management, and analysis with a lengthy and diverse background in software development. A strong communicator and has exceptional leadership skills. Manages and supports a team effort toward top -notch performance, high productivity and excellent quality control. SPECIAL EXPERTISE: Program Office Implementation Software Development and Enhancements Business/Software Process Improvement (i.e. CMM) Account Acquisitions Federal Reserve Audit Resolution System Life Cycle / Project Management methodologies Data Center Migration Disaster Recovery Facilities Shutdown, Moves, Improvements EXPERIENCE HIGHLIGHTS: • Develop, plan and control new and existing programs and services • Create, design and manage company wide strategies to provide services for customers in the most efficient methodology • Evaluate software and hardware packages for optimal performance based on the defined requirements • Serve as a liaison between Operations, Clients, Systems Management, Vendors, and IT Department • Developed and implemented international project through requirements design, development, test, delivery, marketing and upgrade stages • Manage IT and Operational resources (from 5 programmer /analysts to a combination of 35 programmer /analysts, managers, VPs and directors) by prioritizing project requests effectively and efficiently • Manage 53 concurrent projects under one program including full life -cycle software development and enhancements, operational changes, systems management changes (server, firewall, data security, network maintenance, virus scanning), physical security, process improvements, implementing new departments, client management, disaster recovery, database administration, phone system, vendor relations, policies and procedures. BUSINESS ACHIEVEMENTS: • Successfully managed the implementation of solutions for 53 Federal Reserve failed audit findings. • Consulted on the setup of a program office, as well as the infrastructure planning and implementation to support the Program Management Office. • Researched, planned and managed successful business /software process improvement effort, which dramatically increased the interest and response from potential customers in the business development effort. • Implemented new software system to create new market niche, which resulted in an increase in sales of $1,000,000 the first year. • Led large project and managed the data modeling subproject which determined the necessary information to be tracked in the New Parts System resulting in the elimination of costly rework amounting to an estimated $10,000,000. • Managed software development project to add additional features to evaluate customer's credit worthiness, which increased accuracy approximately 15 %.