SIEMENS BUILDING TECH 1 -2003 - Laserfiche WebLink

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components to maintain Contractor's system in peak operating condition. Components that are suspected of being faulty may be repaired or replaced in advance to prevent system failure. Service will apply to all Siemens controls installed under this contract. E. Software Analysis & Optimization ensures that HVAC Control System application programming changes made by Contractor's staff are clear and consistent. Contractor will address PPCL programming errors, any failed points, points in alarm, or points in operator priority. This will increase system efficiency, assure compliance to specified conditions, and reduce the risk of costly and disruptive system problems. Using a combination of onsite visits and Contractor's Powerful Online Support Technologies (POST), Contractor will perform this service per the frequency noted in the Service Coverage Report. Contractor will furnish and install the necessary online service technology to enable us to remotely dial into Contractor's HVAC Control System, through a dedicated telephone line that will be provided by Customer. F. Network Analysis & Optimization (Annual). Through Network Analysis & Optimization, Contractor ensure reliable and optimized communication throughout Contractor's HVAC Control System's Building Level Network data trunks. Customer will have higher data network up-time, and when infrequent problems do occur, Customer will benefit from faster problem resolution. Using Contractor's Network Performance Diagnostic Technologies, Contractor's proactive calibration and tuning of the data network analyzes variables impacting network performance. These variables include node tables, token passes, turn speed, change of values over the network, unresolved points, and overall operation. Contractor will prepare a pre/post performance report, and present Contractor's report findings to Customer. The frequency of this service is noted in the Service Coverage Report. G. Automation Controls Analysis & Optimization (Annual). Automation controls can drift out of calibration with changes in mechanical component performance characteristics, building use, and climatic conditions. Contractor will analyze and optimize automation controls in accordance with a program of standard routines as determined by Contractor's experience, equipment application and location. Through Automation Controls Analysis & Optimization, Contractor will extend equipment life, reduce energy consumption, and reduce the risk of costly and disruptive breakdowns. The Service Coverage Report section of this proposal details the equipment included under this service, and the frequency of providing this service. H. Emergency Online Response. To provide faster response to emergency service requests and to reduce the costs and disruptions of downtime, Contractor will use Contractor's Powerful Online Support Technologies (POST), and respond online within the time frame listed in the Service Coverage Report section of this proposal (the response window is the same as Emergency Onsite Response). Contractor will furnish and install the necessary online service technology to enable us to remotely dial into Contractor's HVAC Control System, through a dedicated telephone line that will be provided by Customer. Contractor's staff and we will determine emergencies.