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Exhibit C <br />LaserFiche Software Assurance <br /> <br />C~LASERFICHE® <br />Software Assurance Plan <br />Manage Change Safely and Ef feciivefy <br />+ Ensure constant productivity <br />+ Maintain regulatory compliance <br />Maximum Benefits, Minimum Risk <br />LaserFiche Document Imaging provides long-term <br />digital archival and retrieval solutions co more than <br />18,000 clients worldwide. In an isolated environment <br />free from technological change and unpredictable <br />external forces, your LaserFiche solution would serve <br />your organization indefinitely without additional <br />maintenance and support. In the real-world workplace, <br />however, change is a necessary par[ of doing business. <br />Many factors force change upon organizations for <br />which LaserFiche is amission-critical application. An <br />increasing volume of documents strains the sorting and <br />indexing capacity of your current system. Syztem <br />additions such as more powerful servers, more <br />memory and faster scanners introduce unforeseen <br />problems. Evolving operating systems demand frequent <br />updates. Even in relatively static environments, simple <br />wear and tear can cause devasting data corruption and <br />loss. <br />+ Free, real-world system enhancements <br />+ Maximize peace o(mind <br />LaserFiche Software Assurance Plan <br />Highlights <br />+ Hotline support through LaserFiche <br />solves problems promptly <br />+ free software updates maintain maximum <br />performance <br />+ Feature enhancements deliver increased productivity <br />+ 24-hour FTP access to drivers & update files <br />+ Government agencies maintain eye-readability <br />compliance <br />+ Regulated industries maintain compliance with <br />electronic records retention rules <br />+ Stay current on the latest developments with <br />monthly newsletters & tech updates - <br />+ Preventive maintenance with optional on-site support <br />from LaserFiche <br />The ideal approach is co manage change, maximizing <br />potential benefits while minimizing the risks. When you <br />subscribe to the LaserFiche So([ware Assurance Plan <br />(LSAP). LaserFiche can help <br />you reach that goal. <br />Prompt Hotline Support Ensures <br />Continuous Productivity <br />Mission-critical applications must by definition be up <br />and running at all times. The most effective way to <br />maximize system upcime is to have trained technicians <br />available to you whenever they're <br />needed. LSAP provides guaranteed hotline support to <br />from b a.m. [0 6 p.m. Pacific Standard <br />Time. Priority LSAP guaramees a response within four <br />hours. <br />Document Imaging for the Real World" <br />3545 LongBeach Bivd.,'Long Beach, CA 90807 web www.laserfiche.com email: Isap@laser(iche.com [e1: 567-988.1688 <br />OICOt COny~I:nL M,na nt Cen +r lnc.A raF;t+e+eneG l,tetL CFe-• re1[lxeJ V,bmah0(Cempv'n4 ryana(emn+Cen+erb[.Al oNer V,G<ma'1,ve p~o)<+tel Ol Pe+re,Je[IVe[emian.<t <br />-P:<lo mna.uin8 p'o!c[t 2e.0opmen:, pro.fan+peaiLUipn+. a+d Up+pdinn rt w0lect b [~mte ~.ithout naUU P.i.+;ed n Ne US4 Yem no TO] <br />~-.>G'~'sc, -'-YTa'+P:r-:'.~~ :-sae vs-t-va_'~: n-,Y_F-4v PvR.;. ~' Y.. ,.fa~ra. 'm~"Sfi.'.: <br />15 of 20 <br />