Laserfiche WebLink
Software Updates Provide Practical <br />Enhancements <br />LaserFiche provides precision systems that undergo <br />continual customer-driven enhancement, Including <br />increased power and the addition of new real-world <br />features. LaserFiche engineers also leverage <br />advancements in hardware and software to serve <br />customer needs, not only to swy at the technological <br />forefront, but to assure that your organization enjoys <br />the most stable, powerful and efficient system <br />available. <br />Periodic new releases are necessary to ensure that <br />clients get maximum benefits from these <br />advancements. LSAP subscribers receive free 24-hour <br />FTP access to each new LaserFiche releaze as well as <br />updated drivers. LaserFiche routinely Issues two to <br />four new releases per year. Running the latest version <br />of LaserFiche guarantees the best possible <br />performance. <br />Stay Ahead of Problems with the Latest <br />Information <br />Reliable Information direct from the manufacturer is <br />the best way to stay informed of developments that <br />affect your document Imaging and management <br />solution. <br />LSAP subscribers receive monthly newsletters and <br />technical bulletins to keep users and administrators <br />informed, including technical tips and srories about <br />how other users get the most out of their sys[em.The <br />LaserFiche Website also contains more support <br />in/ormation and answers to many frequently asked <br />questions. <br />Preventive Maintenance with Onsite <br />Support Plans <br />Additional on-site service and support plans may be <br />available from LaserFiche to <br />provide routine maintenance visits. Preventive <br />maintenance eliminates cumulative problems that may <br />go unnoticed by everyday users, but can result in <br />serious system downtime if left unattended over the <br />long term. Organizations with onsite support may also <br />arrange ongoing in-house training (or current and new <br />half. <br />LaserFiche Software Assurance Plan <br />Options <br />Prlority'LSAP <br />Hodine support through <br />LaserFiche <br />high-priority response Irom LaserFiche in under <br />four hours, usually within 45 minutes <br />• All new software releases and updates <br />• User group meetings <br />• 24-hour FTP and W W W access <br />• Newsletters and technical bulletins <br />LSAP <br />• Hotline support I-hroa~h <br />LaserFiche <br />response by the next business day <br />• All new software releases and updates <br />• User group meetings <br />• 24-hour FTP andWWW access <br />• Newsletters and technical bulletins <br />Special Services <br />Contact your authorized reseller to discuss special <br />onsite services such as preventive maintenance visits <br />and training for staff and administrators. <br />The Next Step <br />Call LaserFiche [o learn more <br />about what LSAP can do for you. Or call [he LaserFiche <br />Software Assurance Plan office a[ (562).988-1688 for more <br />information. <br />16 of 20 <br />