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<br />REQUEST FOR <br />COUNCIL ACTION <br /> <br />A <br /> <br />. <br /> <br />CITY COUNCil MEETING DATE: <br /> <br />CLERK OF COUNCil USE ONLY: <br /> <br />MARCH 15,2004 <br /> <br />TITLE: <br /> <br />CONTRACT AWARD FOR <br />NetIQ SOFTWARE AND <br />MAINTENANCE <br />(SPEC. NO. 04-014) <br /> <br />Pi <br /> <br />aArz <br /> <br />APPROVED <br />[J As Recommended <br />[J As Amended <br />[J Ordinance on 1 at Reading <br />[J Ordinance on 2nd Reading <br />[J Implementing Resolution <br />[J Set Public Hearing For <br /> <br />CONTINUED TO <br /> <br />FILE NUMBER <br /> <br />CITY MANAGER <br /> <br />RECOMMENDED ACTION <br /> <br />Award a contract to En Pointe Technologies Sales, <br />software and maintenance in the amount of $121,673.20. <br /> <br />Inc. <br /> <br />for <br /> <br />NetIQ <br /> <br />. DISCUSSION <br /> <br />The City of Santa Ana's computer environment has evolved from a <br />mainframe computer with directly connected terminals to one comprised <br />of multiple server-computers connected to end-user computers via a <br />series of cross-connected networks. The environment has greatly <br />increased the number and sophistication of the computer systems used to <br />support City operations. <br /> <br />The Information Services Division (ISD) of the Finance and Management <br />Services Agency is charged with the administration and support of the <br />complex Citywide environment, including the servers that power the <br />computers. ISD seeks to acquire and implement software tools to <br />proactively monitor, detect, diagnose, administer, and secure the over <br />100 server-computers under its responsibility. The servers support <br />such Citywide services as E-mail, Internet access, the City's Internet <br />site, payroll, municipal utility system, data storage, anti-virus <br />screening, and various other departmental systems. The recommended <br />action will allow for the purchase of software and maintenance to <br />facilitate ISD in providing improved efficiency and productivity of <br />computer server administration. Therefore, 'staff recommends approval <br />of the purchase. <br /> <br />. <br /> <br />22R-1 <br />