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<br />IWS Renewal Maintenance Alment <br />10/5/2001 <br /> <br />. <br /> <br />Equipment replaced or repaired................................ ...list price <br /> <br />Travel by air or train to customer site.......................... ..actual cost <br /> <br />Travel by car to customer site.................................. ...$0.32 per mile <br /> <br />Meals, lodging and local transportation to customer site. . .. . . .$200.00 per day <br /> <br />Minimum charges: <br /> <br />Support Time:.......... .............................................. ..1.0 hour per incident <br /> <br />Travel Time.. ......................................................... ..1.0 hours per on-site call <br /> <br />Page 16 <br /> <br />ver 02-29-01 <br />