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VVTBstaff 4. CUSTOMER DEPLOYMENT WebStaff is available in two options, Customer Hosted or PDSI Hosted. There are advantages to both, depending on the organization's need. With the Customer Hosted model, PDSI provides only the WebStaff application software and the customer is responsible for installing it on a web server and managing all access to the application. Internet security becomes the responsibility of the customer since there is no interface in this model to PDSI's web server infrastructure. Customer Hosting is an ideal option for those customers with an existing web server environment and capable resources to manage it. Under this option, the customer licenses WebStaff from PDSI and can optionally purchase maintenance and support that provides functional helpdesk support and enhancements to WebStaff. In order to host WebStaff: ➢ Customer must have or deploy an appropriate Web Server The Web Server must be capability of running Java Serviets The PDSI Hosted option Is ideal for customers without an existing web server infrastructure and /or availability of resources to manage one. Under this option, the WebStaff application resides on a secure web server cluster maintained and managed by PDSI. The WebStaff application communicates across a secure VPN (Virtual Private Network) pipe to the customer's TeleStaff database server. Customer setup is designed to be simple but may be complicated by existing intranet/internet infrastructure. In general, however, the following steps will be taken to deploy WebStaff in this model: Y Customer must have constant Internet access (highest speed possible without dial -up) 'r Customer must have a static and public IP address Customer must provide PDSI with the address of its public IP and TeleStaff database IP PDSI will procure SonicWall's Telecommuter firewall hardware for each customer and will configure the firewall using specified IP addresses PDSI will deliver the configured firewall with Installation Instructions to the customer and will be available by telephone for assistance- If required v For more complicated installations, PDSI will provide the customer with access to one of our networking service partners.