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Mr. Rip Ribble <br />Executive Director, PRCS <br />City of Santa Ana <br />October 7, 2003 <br />Partner <br />$175.00 <br />Senior Associate <br />$115.00 <br />Research Associate <br />$75.00 <br />Clerical <br />$55.00 <br />CSG agrees that all work performed under these tasks is to be assigned at the <br />direction of the City. Rip and Joe, as I stated in our phone conversation, given <br />the unique nature of franchise negotiations with Adelphia, project costs are <br />difficult to estimate and vary on a case-by-case basis. CSG relies on City staff <br />assistance to gather certain documents. Insufficient planning and assistance <br />related to the work of City staff will add time and costs to the project, not factored <br />into the estimate of expenses described above. <br />We would agree to perform any or all work described herein under a combination <br />of purchase orders between your Department and the City Attorney. We can <br />discuss the method of retaining our services in greater detail after you have had <br />a chance to review this proposal letter. <br />We acknowledge the fact that a great amount of uncertainty surrounds the <br />status of Adelphia Communications at this time. In that all the renewal tasks <br />described above are proposed on a time and materials basis, we remain flexible <br />to modify any task to better serve your needs related to a change of control or <br />bankruptcy proceedings if these were to occur. <br />Thank you for thinking of CSG. I especially look forward to working with you, <br />Joe, Debra, Bill Rudell, and Dave Ream on this project. <br />Sincerely, <br />John Risk <br />President <br />Communications Support Group, Inc. © 2003 Proposal to City of Santa Ana 3 of 3 <br />