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I , A <br />COMMUNICATIONS SUPPORT GROUP, INC. <br />505 SCENIC AVENUE PIEDMONT, CA 94611-3422 VOICE: (510) 595-0405 <br />FAX: (510) 547-6206 <br />EMAIL: irisk(i4concentric.net <br />October 7, 2003 <br />Mr. Rip Ribble <br />Executive Director, PRCS <br />City of Santa Ana <br />888 W. Santa Ana Blvd., Ste. 200 <br />Santa Ana, CA 92702 <br />Mr. Joe Fletcher <br />City Attorney <br />City of Santa Ana <br />20 Civic Center Plaza M-29 <br />Santa Ana, 92702 <br />SUBJECT: CONSULTING SERVICES — ADELPHIA RENEWAL <br />Dear Rip: <br />This letter addresses CSG's proposed services related to assisting the City in <br />negotiating a renewed franchise agreement with Adelphia Communications. It <br />specifically, summarizes services with a cost not to exceed $15,000.00. <br />SERVICES TO BE PERFORMED: <br />Ideally, our experiences in negotiating with Adelphia Communications, lead us to <br />strongly recommend that the City engage us to perform the following tasks: <br />PHASE I- PLANNING, FACT-FINDING, STRATEGY DEVELOPMENT <br />Task 1.1 <br />Propose up to 8 hours for conference calls and review of documents related to <br />the distribution of a working draft franchise agreement. <br />Task 1.2 <br />Propose up to 12 hours to outline three capital and operating funding scenarios <br />for PEG and study feasibility of each. <br />Task 1.3 <br />Propose up to 4 hours to draft sample letters for City to use in corresponding to <br />Adelphia regarding issues related to renewal. <br />Estimated fees for Tasks 1.1-1.3 are $4,200.00. <br />PHASE II — FINANCIAL REVIEWS <br />Communications Support Group, Inc. © 2003 Proposal Santa Ana 1 of 3 <br />EXHIBIT A <br />