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<br />1 <br />2 <br /> <br />3 <br />4 <br /> <br />5 <br />6 <br /> <br />7 <br />8 <br /> <br />9 <br />10 <br /> <br />11 <br />12 <br /> <br />13 <br />14 <br /> <br />15 <br />16 <br /> <br />17 <br />18 <br /> <br />19 <br />20 <br /> <br />21 <br />22 <br /> <br />23 <br />24 <br /> <br />25 <br />26 <br /> <br />27 <br />28 <br /> <br />8.1. 2 <br /> <br />Number <br /> <br />who <br /> <br />attended <br /> <br />classeslreceived <br /> <br />of participants <br /> <br />services each month. by service type and provider: <br />Number of cases closed each month: <br /> <br /> 8.1.3 <br /> 8.1.4 <br /> 8.1.5 <br /> 8.1.6 <br />8.2 All <br /> <br />ADMINISTRATOR. <br /> <br />8.3 <br /> <br />Number of cases pending at the end of each month; <br />Number of cases completing training: and <br /> <br />Number of cases obtaining unsubsidized employment. <br /> <br />reports <br /> <br />sha 11 <br /> <br />a <br /> <br />be <br /> <br />prepared <br /> <br />format <br /> <br />approved <br /> <br />in <br /> <br />by <br /> <br />ADMINISTRATOR may, in it's sole discretion, add. delete, modify or <br /> <br />9. <br /> <br />waive individual reporting requirements as stated in this Paragraph. <br /> <br />PERFORMANCE REVIEW <br />9.1 ADMINISTRATOR <br /> <br />may <br /> <br />variety <br /> <br />of <br /> <br />methods <br /> <br />to <br /> <br />evaluate <br /> <br />use <br /> <br />a <br /> <br />9.1.1 <br /> <br />CONTRACTOR's performance including. but not limited to: <br /> <br />Random sampling of program activities including a review <br /> <br />of case files: <br /> <br />9.1. 2 <br />9.1. 3 <br /> <br />necessary: <br /> <br />9.1.4 <br />9.1.5 <br /> <br />questionnaires: and <br /> <br />9.1.6 <br /> <br />9.2 <br /> <br />Activity checklists and random observations: <br />Inspection of output items on a periodic basis as deemed <br /> <br />Management Information Systems (MIS) reported results: <br /> <br />WTW <br /> <br />participant <br /> <br />complaints <br /> <br />andlor <br /> <br />WTW <br /> <br />participant <br /> <br />ADMINISTRATOR may requi re CONTRACTOR to provi de offi ce space for <br /> <br />Subcontractor complaints or reports. <br /> <br />designated ADMINISTRATOR staff assigned to conduct performance reviews. <br />9.3 In the event that CONTRACTOR performs services unsati sfactorily, <br />ADMINISTRATOR may require a corrective plan. CONTRACTOR shall comply with any <br />such corrective action plan within the time specified by ADMINISTRATOR. <br />III <br /> <br />(WSH0204) <br /> <br />6 of 10 <br />