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<br />1 <br />2 <br /> <br />3 <br />4 <br /> <br />5 <br />6 <br /> <br />7 <br />8 <br /> <br />9 <br />10 <br /> <br />11 <br />12 <br /> <br />13 <br />14 <br /> <br />15 <br />16 <br /> <br />17 <br />18 <br /> <br />19 <br />20 <br /> <br />21 <br />22 <br /> <br />23 <br />24 <br /> <br />25 <br />26 <br /> <br />27 <br />28 <br /> <br />programs. case management. job development and imp 1 ementati on of c 1 i ents' <br /> <br />employment plans. <br /> <br />Uses a computer to track and monitor information such as <br /> <br />client status. job placement, employment outreach. program costs and customer <br /> <br />satisfaction. <br /> <br />Maintain <br /> <br />database pertaining to work <br /> <br />force development <br /> <br />activities: <br />reports. <br /> <br />assists with collection and compilation of data: <br /> <br />generates <br /> <br />13.2.2 Qualifications: <br /> <br />13.2.2.1 <br /> <br />One <br /> <br />of <br /> <br />responsible <br /> <br />work <br /> <br />experience <br /> <br />year <br /> <br />involving substantial public contact in personnel, human services or workforce <br />development programs. <br /> <br />13.2.2.2 <br /> <br />Knowledge of workforce development programs; <br /> <br />pertinent <br /> <br />regulations <br /> <br />and <br /> <br />documentation <br /> <br />requirements <br /> <br />for <br /> <br />program <br /> <br />participation: interviewing methods; resources for providing information on <br />the job opportuni ties and job search assi stance; content and formatting of <br /> <br />effective <br /> <br />and application materials: <br /> <br />methods and techniques of <br /> <br />resumes <br /> <br />community outreach and program marketi ng: rel evant computer app 1 icati ons and <br />software programs. <br /> <br />13.3 Intake Specialist <br />13.3.1 Duties: <br /> <br />13.3. 1. 1 <br /> <br />Assist technical <br /> <br />and professional <br /> <br />staff who <br /> <br />administer <br /> <br />various <br /> <br />federally funded workforce development <br /> <br />and training <br /> <br />programs. <br /> <br />Coordinate appointments to meet with clients for technicians and <br /> <br />case managers. <br /> <br />Contact c 1 i ents after placement to determi ne status. and <br /> <br />monitors performance. <br /> <br />Assist with coordination of training and special <br /> <br />events. which includes locating training sites. notifying participants and <br /> <br />making any necessary special arrangements. <br /> <br />Maintain database and information <br /> <br />pertaining to workforce development activities and generates reports as <br />required. <br /> <br />(WSH0204) <br /> <br />9 of 10 <br />