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In addition, Customer shall provide Spectrum with floor space, rack space, other space, wiring (except if wiring is to be provided
<br />by Spectrum as set forth below), and clean power all as is reasonably necessary for the installation, operation, and delivery of
<br />Spectrum Equipment and Services at the Service Location(s). Notwithstanding the foregoing, any wiring that Spectrum installs
<br />between the point of entry into the building at the Service Location to the applicable network interface device ("NID") is referred
<br />to herein as Temarc Wiring." Any wiring from the NID to the terminating equipment at the Service Location (e.g., cameras,
<br />WiFi access points, phones, etc.) is referred to herein as "Inside Wiring." Spectrum will install Demarc Wiring as necessary in
<br />connection with installation of the Service. Additionally, Spectrum offers a wiring installation service related to certain Services,
<br />whereby Spectrum will install Inside Wiring if selected by Customer and Customer enters a Service Order for such installation.
<br />With regard to both Demarc Wiring and Inside Wiring that Spectrum installs, such wiring is considered part of the Spectrum
<br />Equipment.
<br />Customer shall not charge Spectrum, and shall ensure that Spectrum does not incur, any fees or expenses whatsoever in
<br />connection with Customer's provision of space, power, inside wiring, or access as described herein, or otherwise in connection
<br />with Customer's performance of its obligations pursuant to this section; and any such fees or expenses charged by any other
<br />end user accessing or using the Services ("End User") shall be borne solely by Customer. Any failure or refusal by Customer
<br />to be ready to receive Services shall not release Customer from its obligation to pay Service Charges (defined below) for any
<br />Services that would otherwise be available for Customer's use.
<br />(d) Installation. Spectrum will schedule one or more installation visits with Customer. At Customer's request, Spectrum
<br />may perform installation or maintenance on weekends or times other than during normal business hours; provided, however,
<br />Customer may be assessed reasonable, additional Service Charges based on Spectrum's actual incurred labor, material or
<br />other costs for such non -routine installation or maintenance. Customer's authorized representative must be present during
<br />installation.
<br />If Spectrum is unable to install the Service as a result of (i) Customer's (or any End User's) failure to deliver any required
<br />materials, support or information to Spectrum; (ii) Customer's (or any End User's) failure to provide access to a Service Location;
<br />(iii) Spectrum's inability to obtain access to equipment at the Service Location as necessary for installation of the Service, or (iv)
<br />Customer's Equipment (as defined herein) being inadequate to interconnect with the Services, then Customer shall pay
<br />Spectrum a Service Charge at Spectrum's then prevailing rates for any installation trip made by Spectrum and an additional
<br />Service Charge for each subsequent trip necessary to perform the Service installation. In addition, if Spectrum's installation of
<br />the Service is delayed as a result of Customer's actions or inactions as set forth above or if Customer is otherwise refusing or
<br />not ready to receive Services, then Spectrum will notify Customer that Spectrum is ready to finalize installation of the Services
<br />(the "Ready Notice") and may begin invoicing Service Charges as set forth in Section 7 upon the earlier of the Billing Start Date
<br />or sixty (60) days after the date of the Ready Notice.
<br />Customer shall perform interconnection of the Services and Spectrum Equipment with any Customer- provided or End User
<br />equipment (collectively, "Customer Equipment"), unless otherwise set forth in a Service Attachment or agreed in writing between
<br />the Parties, and shall conform its Customer Equipment and software, and ensure that each End User conforms its equipment
<br />and software, to the technical specifications for the Service provided by Spectrum.
<br />(e) Spectrum shall be responsible for reasonable restoration efforts necessary to address any displacement resulting from
<br />excavation and for those damages directly caused by Spectrum's faulty workmanship or installation of the Service, provided that
<br />the boring of holes or insertion of fasteners through the surface of walls for attachment of peripheral equipment will not be
<br />deemed damages but rather part of normal workmanship. If the installation and maintenance of Services at the Service
<br />Locations is or becomes, in Spectrum's sole opinion, hazardous or dangerous to Spectrum's employees or Network, the public,
<br />or property, including without limitation due to the presence of asbestos or other hazardous materials, Spectrum may refuse to
<br />install and maintain such Service or stop providing Services until such time as the condition is remedied or an alternative Service
<br />Location is designated that is not hazardous or dangerous. Customer shall bear any additional costs incurred by Spectrum
<br />arising from any such hazardous or dangerous conditions.
<br />(f) Service Order Revisions and Cancellations. If, either before or after a Service Order is executed, or during the course
<br />of this Service Agreement, Spectrum determines that: (i) there is a lack of available service, facilities, or other items as detailed
<br />in Section 4, or the criteria outlined in Section 5 are not met; (ii) additional work is necessary to enable Spectrum to deliver the
<br />Services to the Service Location; (iii) access, transmission medium, equipment, adequate transmission capacity, services from
<br />or interconnection with the services or facilities of other providers, would require an additional cost or are unavailable; (iv)
<br />Customer's inside wiring is causing signal leakage which violates the Federal Communications Commission's guidelines; or (v)
<br />there is any other cause beyond Spectrum's control that causes an adverse effect on Spectrum's ability to provide the Service,
<br />then Spectrum may, at Spectrum's sole discretion, either decline to accept or cancel a Service Order. Alternatively, Spectrum
<br />will notify Customer of any additional Service Charges in excess of the amounts previously specified in a quote or Service Order.
<br />If Spectrum notifies Customer that additional Service Charges will apply and if Customer does not agree to pay such Service
<br />Charges by executing a revised Service Order within five (5) business days of receiving the same, Customer and Spectrum shall
<br />each have the right to cancel the applicable Service at the applicable Service Location or, if no Service Order has been executed,
<br />Enterprise Terms of Service v 240607 CONFIDENTIAL Page 4 of 15
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