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VSOCA EXHIBIT B <br />Tree Care Professionals Serving Communities Who Care About Trees <br />November 3, 2003 <br />City of Santa Ana <br />ATTN: Mr. William Hayes <br />P.O. Box 1988 <br />Santa Ana, CA 92702 <br />RE: TREE MAINTENANCE CONTRACT <br />Dear Mr. Hayes, <br />www.WCAINC.com <br />Since 1997, we have worked with City staff to develop a "team effort" approach in the care <br />of the Citys urban forest. To promote stability, guarantee residents with quality tree care & <br />customer service, and to offset the State's recent financial warning, municipalities have <br />entered into long -term contracts for various services, including tree maintenance. <br />We would be glad to extend this contract for an additional 10 years under the same' <br />terms and conditions. As part of the extension, we are offering, at no additional charge, <br />our on -line version of ArborAccess, a tree inventory software program Ideveloped and <br />maintained by West Coast Arborists, Inc. This program can be utilized from any <br />computer with an Internet connection. In addition, we will provide unlimited technical <br />and software support at no cost while under contract for tree maintenance services. <br />Attached for your review are copies of staff reports from various cities that extended their <br />existing tree maintenance agreements with WCA. We appreciate your ongoing efforts to <br />make this Agreement a success for both the City and WCA and look forward to continuing a <br />successful business relationship with the City of Santa Ana. Should you have any questions, <br />or require additional information please do not hesitate to contact me at (800) 521 -3714. <br />Sincerely, - <br />Patrick Mahoney / <br />President <br />