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3.1 Initial Installation and Training. Initial installation of WIN Advantage and up to <br />four (4) hours of initial training on WIN Advantage will be provided by contractor to Purchasing <br />Entity at no charge. <br />3.2 Product Support. Contractor will provide Product Support to Purchasing Entity at <br />no charge for three (3) months following completion of the initial installation. After this three - <br />month period expires, contractor will provide Purchasing Entity with Product Support based upon a <br />per call fee. Purchasing Entity will pay $90 per hour for this Product Support, pro rated, with a ten <br />(10) minute minimum charge for each such call placed by Purchasing Entity. Contractor reserves <br />the right to change the fee for this time -based Product Support at any time. <br />4. Incorporation of Agreement The terms, conditions and defined terms set forth in all <br />documents comprising the Agreement (including, without limitation, this Attachment, the Cover <br />Page, the Program Description, together with any additional attachments thereto, and the General <br />Terms and Conditions) apply throughout all such documents. <br />