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AT &T Wireless Program Description <br />Service. <br />1.1 Provision of Service. Contractor, through companies that operate commercial <br />mobile radio telecommunications systems in the geographic areas covered by the Agreement ( "Carriers "), will <br />provide commercial mobile radio Services more particularly described in the Agreement ( "Service ") to the <br />Purchasing Entities and their respective W -2 employees who either (a) receive Service under the Purchasing <br />Entity's account ( "Corporate Responsibility Users" or "CRUs ") or (b) receive Service under individual <br />accounts in accordance with the Employee Benefit Program described herein ( "Individual Responsibility <br />Users" or "IRUs ") (at times, Corporate Responsibility Users and Individual Responsibility Users are referred <br />to together as "End Users "). Service includes wireless voice telecommunications services ( "Voice Service ") <br />and wireless data telecommunications services ( "Wireless Data Service "). <br />1.2 Availability/Interruption. Service will be available only within the operating range <br />of each Carrier's wireless system ( "Service Area "). Contractor may from time to time add or delete Service <br />Areas upon written notice to NMSPA. Service is subject to: (a) transmission limitation, reduction in <br />transmission speed, or interruption caused by weather, your Equipment, terrain, obstructions such as trees or <br />buildings, and other conditions; (b) temporary suspension due to governmental regulations or orders, system <br />capacity limitations, system repairs or modifications, or contractor's efforts to combat potential fraud; <br />(c) interruption for nonpayment of charges by any Purchasing Entity; and (d) call blocking for certain <br />categories of numbers (e.g., 976, 900 and certain international destinations) or access to certain websites if, in <br />contractor's sole discretion, contractor is experiencing excessive billing, collection or fraud problems with <br />access to those numbers or sites. <br />2. Payment. <br />2.1 Charges. Each Purchasing Entity will pay: (a) Service charges for all calls <br />processed through Numbers and all actual kilobytes transmitted through the Equipment (even if the connection <br />is dropped or the data is not actually received) including, without limitation, local airtime charges, long <br />distance charges, features charges, and roaming charges; (b) Equipment charges; and (c) any applicable <br />federal, state and local sales, public utilities, gross receipts, or other taxes, surcharges, assessments, recoveries <br />or fees imposed upon such Purchasing Entity, contractor, or a Carrier as a result of the purchase or use of <br />Equipment or Service under this Agreement, except taxes based on contractor's or the Carrier's net income. <br />Specific charges may differ by Service Area. Contractor will charge 800, 866, 877, 888 and other "toll free" <br />calls at domestic airtime or roaming rates. Each Purchasing Entity may receive a separate bill for some long <br />distance charges. Due to delayed reporting between Carriers, Service usage may be billed in a subsequent <br />month and this usage will be charged as if used in the month billed. Billing cycle end dates may change from <br />time to time. For rate plans where a billing cycle covers less than or more than a full month, contractor may <br />make reasonable adjustments and proration. <br />2.1.1 Purchasing Entities Tax - Exempt Status. With respect to <br />§2.1(b) of this Program Description, and §6 (c) above, contractor acknowledges that certain <br />Purchasing Entities may be tax- exempt. Contractor will accord the proper tax - exempt status to <br />each Purchasing Entity that properly establishes such status. Notwithstanding this tax-exempt <br />status, each Purchasing Entity shall pay: (a) any taxes not covered by its tax- exempt status; and <br />(b) any and all regulatory fees, assessments and charges including, without limitation, universal <br />service fees and all other similar, government- imposed fees, assessments and/or charges that the <br />Purchasing Entity may be legally subject to as a result of the purchase or use of Service under <br />this contract. <br />2.2 Voice Service. The length of a call is measured during the time that the End User is <br />connected to the wireless system, which is approximately from the time the End User presses "Send" or <br />another appropriate key to initiate or answer a call until approximately the time the End User presses "End" or <br />another appropriate key to terminate the call. Airtime usage on each call is billed in full minute increments, <br />with partial minutes of use rounded up to the next, and charged as a, full minute. If an incoming call has been <br />19 <br />Yruri nUv��nciu� ��X- 2upt( li ^a1�RMa "v'urt� {hSmiµiEw»}3 -3"M 9N::.'- r.,.::a <br />