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<br />witnessed by representatives of the Grantor. Grantee will notify the Grantor of the time and place <br />ofthe next scheduled test and will cooperate in facilitating witnessing by the Grantor at the time <br />of the tests. <br /> <br />(d) It is the responsibility of the Grantee to document that the system and its <br />operation are in compliance with FCC technical specifications and performance requirements. If <br />the Grantor has received subscriber complaints regarding the performance of the cable system, <br />and the Grantor determines that the most efficient or only reasonable way to determine a <br />question of franchise compliance involves specific electronic testing of the cable system in <br />addition to tests required by the FCC, the Grantee may, upon 30 days written notice by the <br />Grantor, perform that testing, give the Grantor an opportunity to witness that testing, and provide <br />the Grantor with documentation of the test results. <br /> <br />4.8. Standbv Power and Status Monitoring. <br /> <br />Grantee must provide standby power-generating capacity at the cable system <br />headend and at all hubs that is capable of providing at least 24 hours of emergency operation. <br />Within 24 months after the effective date of this Agreement, Grantee must provide and maintain <br />standby power system supplies at each node, rated for at least four hours duration. <br /> <br />4.9. Emergencv Plan. <br /> <br />Throughout the term ofthis Agreement, Grantee must have a plan in place for <br />dealing with outages of more than four hours duration, and must maintain all resources necessary <br />for implementing the plan. A copy ofthe plan, along with a list of Grantee personnel to contact <br />in emergencies, must be kept on file with the Grantor. <br /> <br />4.10. Emergencv Repair Capabilitv. <br /> <br />(a) It is Grantee's responsibility to ensure that its personnel are qualified to <br />make repairs, that they are available at all reasonable times, and that they are supplied with keys, <br />equipment location instructions, and technical information necessary to begin repairs upon <br />notification of the need to maintain or restore continuous service to the system. <br /> <br />(b) Grantee will periodically provide to Grantor a current contact number of <br />the appropriate department or of personnel who are responsible for, and who may be contacted <br />regarding, responses related to any emergency situation affecting the Grantee's cable system, <br />whether during normal business hours, nighHime hours, holidays, or weekends. <br /> <br />Repair work must commence no later than 24 hours after an emergency situation <br />occurs unless such work is prevented by conditions beyond Grantee's control. Action must be <br />taken by Grantee to correct other service problems no later than the next business day after <br />notification of the problem. <br /> <br />12097-0002\680672v 19.doc <br /> <br />-16- <br /> <br />City of Santa Ana <br />EXECUTION COPY 4/07/05 <br />