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of Santa Ana Public Works Response to RFP for General Right of Way Services 12. Prepare notices under the direction of the City and personally deliver required notices, which may include Informational Statements, Notices of Displacement, 90-Day Notices to Vacate, and other notices. 13. Provide displacee, in writing, with referrals to comparable replacement housing. 14. Determine eligibility of each displacee and amount of relocation benefits, including moving payments, rental/down payment assistance, and replacement housing payments and, to the extent possible, include at least three comparables in the computation, and prepare an Entitlement Letter to each displacee. 15. Conduct "decent, safe and sanitary" inspections of comparable replacement dwellings and advise displacee of findings. 16. Prepare all necessary claim forms, secure displacee's signatures on claim forms, and submit claim forms to City for processing. When checks are available, personally deliver checks to displacee, whenever possible. 17. Obtain moving cost estimates, as needed, and monitor the move, as necessary. 18. Maintain files on each displacee and submit completed files to City when displacee has received final payment. 19. Provide City with bi-weekly status reports, or as required, and a written report in a form pre - approved by City staff summarizing the status of the relocation for each displacee bi-monthly. 20. Provide project management services to coordinate and meet with City staff to discuss progress and schedule as needed. B) Business (Non Residential) Relocation The scope of services for displaced businesses includes, but are not limited to the following: 1. Interview prospective displacees to ascertain relocation needs. 2. Inform displacees of available relocation assistance services and benefits, and explain relocation process. 3. Prepare notices under the direction of the City and deliver required notices, which may include Informational Statements, Notices of Displacement, 90-Day Notices to Vacate, and other notices. 4. Provide displacee, in writing, with referrals to comparable business locations and assist in any planning and/or permitting issues. 5. Advise business owners of potential claim for loss of goodwill. 6. Negotiate with business owner for fixtures and equipment (F&E), as may be required. The City will provide appraisals for such F&E. 7. Facilitate the Notice of Bulk Transfer, fees for same to be paid by City. 8. Provide on -going advisory assistance to business owners. 9. Prepare specifications for the move and inventory of personal property, coordinate with acquisition agent to assure that there is no dispute with property owner, if owner is not the business owner. 10. Obtain minimum of two bids from movers that are suited to the type of business being relocated. 11. Monitor the actual move to replacement site and re-establishment activities, as necessary.