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Case Management If any revisions are necessary due to staffing changes in the WIA case management staff on the W/0/R/K Center Service Navigation team, they will be worked on in collaboration with the Santa Ana Unified staff after funding notification. While the support of the W/O/R/K Center staff will be appreciated, the Santa Ana Unified Schoo] District staff in the Career Development/ROP Department's Secondary Enrichment Programs office is very experienced with youth programs and at-risk populations. This is particularly true with respect to dealing with the data collection requirements of youth related programs; both those problems encountered in enrolling potential participants and those unique to reporting program completion data. Staff is well versed in the completion of ongoing Individual Service Strategy documents for each participant, the administration of objective assessments, eta It is assumed that the full- time Community Resource Specialist and/or part-time Program Specialist assigned to the WIA Success Bourad! program will maintain overall responsibility for the objective assessments and ISS forms. The assessments will be accomplished either at the ROP Ritchey Center or one of the full service Cazeer Centers on the regular high school campuses. Unless there is a change for the 2005/06 program year, ISS folders will be maintained in the Secondary Enrichment Programs office. Any other concerns vis-a-vis the interface of Success Bound! staff with the W/O/R/K Center Service Navigation team will be deal[ with when the occasion arises Parent involvement With respect to parent involvement, initial contact with parents is normally made during the enrollment process. Completion of the Work Permits also often requires another parent contact. The WIA Success Bound! Community Resource Specialist will make home telephone and/or home visits during [he course of the program year. Normally, the initial reason will be either attendance and/or paid work experience concern but other calls will also focus on missing graduation requirements, college financial assistance documentation, training site issues, etc. Experience with previous years' programs has taught the Success Bound! staff that parental support can be key to getting a senior "back-on-track" towards graduation, cazeer and higher education goals. Outside of the initial enrollment process, there have been very few formal school/parent activities. Parents are invited to several of the adult mentor activities and informal relationships have been developed with parents when there have been concerns about attendance or other related problems with training and work sites. These parental relationships will be maintained and strengthen for the 2005/06 Success Bound! program year for we have learned the value of parental support in these areas. The weekly guidance/counseling sessions often provide opportunities to discuss parental/adolescent relationships in a private setting and the success, which has been experienced in improving these relationships in what can be a very trying time for both parents and teenagers, will be continued for the upcoming program year. Like the comments pertaining to actual program services, information regarding job placement, continuing education and follow-up activities is explained below in the description of the ten program elements. Again, the primary goals of the program aze threefold: / high school graduation (diploma rate); / enrollment in a higher education program (retention rate); and the / acquisition of appropriate academic and/or employability skills for an entry level or higher position which will assist the participant in his or her pursuit of both a career and apost-secondary education (skill attainment rate). The basic thrust of the academic support system is one of close oversight and the facilitation of each participant's journey towards achieving the three basic goals for the program as stated above. Based on the objective assessment data used in the eligibility process along with other similar school-based data and information, the Success Bound! staff will develop individual 14