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- A need for non contract companies / associates to keep their taxis off the property <br />A White and Yelow Cab Inc. will send registered letters to each licensed taxi company in <br />Orange County informing them of the new contract. This letter will very nicely and tactfully <br />ask companies to keep their taxi drivers from loitering on property or stopping by to con- <br />verse. Also included will be instructions on when and how they may legally arrange to pick <br />up clients. Carolyn Fullerton will be asked to assist and review this letter. <br />A White and Yellow Cab Inc. non contract drivers will also be notified through the Digital <br />Dispatch System on a recurring basis that such behavior is inappropriate. All primary and <br />back up drivers for The Depot will have this issue covered in their integration meetings. The <br />company will be marking primary and back up driver's cars with a "T" decal to indicate they <br />are authorized by A White and Yellow Cab Inc. to serve at The Depot ( More on the "T" in <br />Day to Day Operations Section !) See Attachment 3. <br />A proposed sign will also be placed near the entrance to the taxi line, on a support pillar <br />advising of unauthorized soliciting or loitering by non - contract companies. This item is <br />upon approval of Carolyn Fullerton and The Depot. See Attachment 3. <br />Bandit taxi companies attempt to pick up at The Depot <br />A White and Yellow Cab Inc. will assist The Depot by maintaining a continuous and uninter- <br />rupted presence at The Depot, even during off peak hours. Our contention is that bandits <br />come in to an area when legitimate companies are not present. Most people know the differ- <br />ence between a marked, legitimate company and a private car. Our experience in Los Ange- <br />les and Santa Monica shows that when a familiar, legitimate taxi is present, the incentive to <br />save a few dollars with an unmarked car is always overpowered by the need for safety. <br />A White and Yellow Cab Inc. drivers will also have this issue covered in their integration <br />meeting. Drivers are encouraged to contact OCTAP with specific details to discourage <br />repeat offenders. <br />The scheduled hiring of additional security by the depot by Carolyn Fullerton will also <br />discourage this problem. <br />- The need for the new contractor to provide service excellence <br />While the current satisfactory, service, we are able to provide better <br />service. We offer experienced drivers, training, and our qualitYassarance-programs. More <br />details are provided throughout the proposal. <br />/ // <br />