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A White and Yellow Cab Inc. also places a value on it's drivers. Drivers are afforded certain <br />benefits unavailable to other company divers. The President and General Manager maintain <br />a good relationship with drivers. Drivers° utmely offered the equivalent of paid time <br />off for personal reasons such as sick days, ac ti Iand personal needs. The company <br />works hard to accommodate it's most valuable assefs'he driver, as this relationship filters <br />to the passengers. <br />V. Intesration <br />Seamless Coversge <br />The City of Santa Ana expects a seamless transformation over to a new contractor. A White <br />and Yellow Cab Inc. will assure it. We will utilize a select number of drivers to integrate <br />into services currently provided. Primary drivers and backup drivers will be trained properly <br />and professionally to ensure transition. All drivers selected for The Depot must undergo <br />specialized training and information sessions to ensure success. Management will be on site <br />to provide guidance on the day of transfer. <br />All selected drivers will be required to participate in 4 classroom sessions. The fast class <br />will be the equivalent of an eight hour session with Carolyn Fullerton, upon her review and <br />approval. Class Two will encompass training and performance as a The Depot contract <br />driver and be the equivalent of two eight hour sessions. Class Three will contain safety <br />related issues and be the equivalent of one eight hour session. The president of White and <br />Yellow Cab Inc. and management will be present in all meetings. <br />Meetings will be scheduled within 48 hours of notification of contract award to ensure a <br />prepared management and fleet. <br />Class One 8 hours <br />1. On site walk through and familiarity <br />2. Train and Bus Scheduling familiarity including locations of schedules and referrals <br />3. Review of location of critical offices within the facility <br />4. Emergency procedures in event of natural disasters or derailment <br />5. Standard day to day operating procedures. <br />6. Problems as identified on the initial RFP walk through <br />7. Expectations of service and performance, driver responsibilities, and procedures <br />8. How to contact with security and facilities support <br />Other topics will be solicited from Carolyn Fullerton to complete the first meeting. <br />