A WHITE & YELLOW CAB, INC 1 - 2005

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17 Primary Drivers Proposed 1(800)4MY- -TAXI proposes a dedicated team of 17 primary drivers. These drivers are the core fleet of drivers as proposed in the Operations Section. The primary driver has an average of 9.5 years of experience. Each driver is uniquely qualified to become part of the The Depot team. Some have experience with other train stations and the John Wayne Air- port. All have the required knowledge of the county to provide trouble free experiences taking passengers to their destinations. The integration of these drivers is enhanced in the training we will require, if selected to serve The Depot. Professionalism is the pride of our Depot Drivers. Experience Transfer As with most contracts regarding human resources and transfers of contracts, we will absorb drivers from the current contractor. 1(800)IMY TAXI will offer Primary Driver status to any current "The Depot' taxi driver that wishes to transfer over to us provided our require- ments are met. In this case, the driver will be given preferred placement as a Primary Driver along with a transfer bonus equivalent to two weeks free lease. See the Operations Section for details. Additional Training A* CAW* 41K Primary Drivers are required to complete they Vrjv0XAvAd0t1ty; specialized customer service training, and the integration meeting, as proposed in the Operations Section. Back Up Drivers In the event that primary drivers are fully booked or occupied, perhaps during peak travel- ling season, back up drivers will be utilized to provide service as a supplement. Back up drivers will have a minimum of three years of taxi driving experience. Back Up Drivers are required to complete the Driver Academy, specialized customer service training, and the integration meeting, as proposed in the Operations Section. Driver Experience Statements Each primary driver brings years of experience onto The Depot team. A brief statement of experience or customer service has been solicited from each proposed primary driver to include in this proposal. Statements were requested as either being specific as to them or in general about service. Driver Statements 19 Years Experience Tony Szova OCTAP# 416 "The key to being a good driver for the Santa Ana Amtrak is to be a professional. Bea good listener to your passenger. Pay attention to the road Be polite and not to chummy to avoid distractions. My responsibility has been to always be as safe and efficient as possible. Professionalism leads to a great business. "