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<br />Partnerwerks <br /> <br />Revised Proposed Keynote for <br />Santa Ana City Managers Conference <br /> <br />Situation Analysis <br /> <br />The Santa Ana City Manager's Office wishes to promote the philosophy and <br />practices of Teamwork Is An Individual Skill among city middle managers by <br />having Christopher A very provide a 90-minute presentation on September 12, <br />2002. <br /> <br />Objectives <br /> <br />The objectives for this presentation include: <br />,; Rapidly conveying the basics of TeamWisdom to managers. <br />,; Re-energizing managers to appreciate and adopr the approach to teamwork through <br />Total Quality Service. <br />,; Inspiring Santa Ana City Managers to collaborate "On Purpose." <br /> <br />Measures <br /> <br />You will know that your objectives have been met when: <br />,; Managers report creating more effective and responsible relationships at work. <br />,; Managers report reading the book and appreciating the concepts. <br /> <br />Value <br /> <br />The value of this project to Santa Ana City Manager's Office includes the following: <br />,; More effective middle managers and teams. <br />,; Continued promotion and extension of the continuous improvement initiative. <br /> <br />Timing <br />This project begins on acceptance and ends September 12, 2002. <br /> <br />Method and Options <br /> <br />The approach we discussed is presented below as Option 1. Option 2 offers additional <br />value to consider. <br /> <br />Option 1 <br /> <br />I will interview two to four representatives of the City Manager's Office in order to <br />understand your organization and develop specific objectives so I can tailor a <br />presentation for middle managers. I will then work with your designate to plan and <br />deliver a rousing 90-minute presentation to meet the agreed objectives. Additionally, as <br />Christopher's lasting gift, each participant will receive a free subscription to Partnerwerks <br />digital TeamWisdom Tips. <br /> <br />EXHIBIT A <br /> <br />Client Confidential <br /> <br />Page 1 <br /> <br />8/12/02 <br />