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Partnerwerks Revised Proposed Keynote for Santa Ana City Managers Conference Situation Analysis The Santa Ana City Manager's Office wishes to promote the philosophy and practices of Teamwork Is An Individual Skill among city middle managers by having Christopher Avery provide a 90-minute presentation on September 12, 2002. Objectives The objectives for this presentation include: Y Rapidly conveying the basics of Team Wisdom to managers. Y Re-energizing managers to appreciate and adopt the approach to teamwork through Total Quality Service. Y Inspiring Santa Ana City Managers to collaborate "On Purpose." Measures You will know that your objectives have been met when: Y Managers report creating more effective and responsible relationships at work. Y Managers report reading the book and appreciating the concepts. Value The value of this project to Santa Ana City Manager's Office includes the following: Y More effective middle managers and teams. Y Continued promotion and ex7ension of the continuous improvement initiative. Timing This project begins on acceptance and ends September 12, 2002. Method and Options The approach we discussed is presented below as Option I. Option 2 offers additional value to consider. Option 1 I will interview two to four representatives of the City Manager's Office in order to understand your organization and develop specific objectives so I can tailor a presentation for middle managers. I will then work with your designate to plan and deliver a rousing 90-minute presentation to meet the agreed objectives. Additionally, as Christopher's lasting gift, each participant will receive a free subscription to Partnerwerks digital TeamWisdom Tips. Client Confidential Page 1 8112/02