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<br />Case Management System <br /> <br />. <br /> <br />Statement of Work <br /> <br />. <br /> <br />3.1.1.2 TASK 1.2 - DEFINE BUSINESS RULES <br /> <br />3.1.1.2.1 Task 1.2.1 - Case Management Process <br />The Contractor shall work with the Customer to define the workflow of the Case Management System. <br />The assignment of a case to an investigator will be handled automatically as well as manually as the need <br />arises. <br /> <br />3.1.1.2.2 Task 1.2.2 - Define Report Approval Rules <br /> <br />The Contractor shall work with the Customer to define and identify the report routing business rules. <br />These rules will layout the workflow of a report from acceptance to case assignment and final <br />disposition. The automatic routing of a report will be handled by the business rules established. These <br />rules will also identifY the approval authority for each user to automatically place reports in the <br />supervisor's inbox as well as emailing the user upon the disapproval of a report. <br /> <br />3.1.2 Task 2 - DesignIDevelopment <br />The Contractor shall design and develop the CMS based on the requirements identified in Task I. <br /> <br />3.1.2.1 TASK 2.1 - DESIGNIDEVELOP CASE MANAGEMENT FRAMEWORK <br /> <br />The Contractor shall design and develop the CMS framework as defined in Task 1.2. I. The framework <br />will be designed to work with in the existing architecture being used and planned for Santa Ana PD. The <br />framework will utilize Microsoft's Internet Explorer as the client. <br /> <br />3.1.2.2 TASK 2.2 - CAD DATA PULL <br /> <br />The Contractor shall design and develop the interface to pull data from Santa Ana's existing CAD system <br />(PRC). The pull will allow for the auto population of data into the reports. <br /> <br />3.1.2.3 TASK 2.3 - REPORT DEVELOPMENT <br /> <br />The Contractor shall design and develop the report as defined in Task 1.2.2. The information to be <br />entered will be determined by the report type. The associated details will then be dynamically generated <br />based on the report type. <br /> <br />3.1.2.4 TASK 2.4 - REpORT ApPROVAL <br /> <br />The Contractor shall design and develop the report approval process ofthe Case Management System as <br />define in Task 1.2.2. <br /> <br />3.1.2.5 TASK 2.5 - REPORT ROUTING <br /> <br />The Contractor shall design and develop the report routing process of the Case Management System as <br />defined in Task 1.2.2 <br /> <br />March 2002 <br /> <br />ORION Scientific Systems <br /> <br />Page: 4 <br />