TIBURON (FORMERLY COMPUDYNE - PUBLIC SAFETY - SOFTWARE LICENSE) 2006

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amount is due shall constitute a material default under this Agreement and would result in the termination of • this Agreement in all or part. The Client shall reimburse CompuDyne for all collection fees, including reasonable attorneys' fees and expenses, incurred by CompuDyne in connection with the collection of any amount owing hereunder. CompuDyne reserves the right to charge the Client an administrative fee to reinstate any part of its support that has lapsed due to nonpayment. The administrative fee shall equal ten percent (10 %) of the then - current annual support fee for the lapsed support. 5. Client Responsibilities 5.1. CompuDyne Service Request. The Client shall provide all information requested by CompuDyne necessary to complete its CompuDyne Technical Service Request form for each request for technical services, Enhancements, and Out of Scope Services. 5.2. Remote Access. The Client shall install and monitor during the term of this Agreement a dedicated high -speed data connection and any other networking equipment specified by CompuDyne to provide CompuDyne remote access to the System. CompuDyne shall not be responsible for any costs relating to the procurement, installation, maintenance and use of such equipment and all associated telephone use charges. CompuDyne shall use the data connection solely in connection with the provision of its services hereunder. The Client shall run appropriate tests following each remote access as requested by CompuDyne. If the Client fails to run necessary tests as required in this Section 5.2, CompuDyne will provide such services and will charge the Client for such services at CompuDyne's then current technical service rates plus all related travel, per diem and other expenses. 5.3. Physical Access. The Client shall provide CompuDyne with physical access to the System at any time during normal business hours. After normal business hours, the Client shall ensure that one of the Technical Support Coordinators designated under Section 5.11 hereof (Technical Support Coordinators) can be reached by phone or pager to (a) provide physical access to the System within two (2) hours of IS CompuDyne's request for such access, and (b) remain on -site until CompuDyne determines that there is no longer a need for physical access. 5.4. Maintenance and Back -Ups. The Client shall ensure that maintenance and back -up activities relating to the Covered Applications and the System, including without limitation backing up databases and journal logs, purging out of date records and running reports and performing diagnostics as requested by CompuDyne, are carried out in accordance with the schedule and methodology specified in Exhibit 6 (Back Up Schedule and Procedures) attached hereto and incorporated herein by this reference. 5.5. Data Input. The Client shall enter, update and maintain the input data as may be required by CompuDyne for satisfactory operation of the Covered Applications, and be responsible for the accuracy of all Client - provided data. 5.6. Third -Party Product Support. The Client shall obtain, pay for and maintain in effect during the term of this Agreement the technical support contracts for certain Third -Party Products as specified on Exhibit 4 attached hereto and incorporated herein by this reference, and shall ensure that, in addition to authorizing the Client to request support services there under, each such support contract also expressly authorizes CompuDyne to request support services there under on the Client's behalf. 5.7. System Security. The Client shall ensure that the security of the System conforms in all respects to the federal, state, and /or local mandated law enforcement telecommunications requirements. The Client shall ensure that no workstations have access to the Covered Applications other than those licensed by CompuDyne to access the Covered Applications. 5.8. System Change, Alteration, or Modification. The Client shall ensure that, with respect to each Covered Application, such Covered Application is installed only on the Authorized Server and only at the Authorized Site. The Client shall ensure that each Authorized Site conforms in all respects to the Site • Page 5 of 15 Updated 111505 Master Support Agreement 02005 CompuDyne— Public Safety & Justice, Inc. All rights reserved.