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<br />Administration responsibility for this Equal Opportunity/Affirmative Action <br />(EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) <br />Officer for the Santa Ana Local Workforce Investment Area. Equal opportunity <br />and non-discrimination, however, will only be achieved through leadership and <br />implementation of a viable Affirmative Action Equal Opportunity Program. <br /> <br />2. Civil Rights <br /> <br />No one applying for or enrolled in the Workforce Investment Act (WIA) <br />Programs may be discriminated against because of race, color, creed, . <br />handicap, national origin, sex, age, political affiliation, or beliefs. <br /> <br />This means that - for any of the characteristics listed above: <br /> <br />You may not be denied the opportunity to enroll in WIA. <br /> <br />No benefits or services may be denied you for discriminatory <br />reasons. <br /> <br />You may not be segregated or treated any differently from other <br />applicants or participants, while you are being registered, <br />interviewed, counseled or tested; or while you are working or <br />attending classes as part of the program. <br /> <br />You must be provided an equal chance to use all facilities <br />available in the program. <br /> <br />Fair employment practices must ,be provided to all staff with <br />regard to recruiting, hiring, transferring, promotions, training, <br />compensation, benefits, layoff, and termination. <br /> <br />You have the right to make a complaint if you feel you have been denied any <br />of the above opportunities. You cannot in any way be penalized for filing a <br />complaint. Your WIA sponsor has established a mechanism for handling <br />complaints or grievances. Your complaint must be filed within 180 days. All <br />complaints will be handled confidentially. <br /> <br />3 <br />