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<br />r&~' Cogent Communications, Inc, 2004 <br /> <br />I\etwork Services Terms & Conditions North America (ver. Apr. 05) <br />Confidential <br /> <br />DEFI~1T10~S <br /> <br />ALP <br /> <br />COGENT <br /> <br />COGE:'<oIT <br />Nehyork <br /> <br />Customer <br /> <br />CSA <br /> <br />Equipment <br /> <br />Force Majeure <br /> <br />Initial Costs <br /> <br />Initial Term <br /> <br />Landlord <br /> <br />Losses <br /> <br />Order Form <br /> <br />Party or Parties <br /> <br />Renewal Term <br /> <br />Seryicc(s) <br /> <br />Service Date <br /> <br />SLA <br /> <br />Space <br /> <br />Tax or Taxes <br /> <br />Termination <br />Char~e <br /> <br />Terms <br /> <br />COGENT's Acceptable Use Policy as posted by COGENT (cumntly at hnll:j/www.(oi':entco.~9JJ1/hLQQ.~~\lQ) <br />COGEl\T reserves the right 10 amend its AUP at any time, effective upon posting on the COGEl\T website. <br /> <br />Cogent Communications, Inc. or its subsidiaries or affiliates. <br /> <br />The telecommunications net\vork lmd network components owned, operated or controlled by COGENT, including COGEI\l's <br />fiber backbone, metropolitan fiber networks, any equipment connected to such fiber, and the software, data and know-how used <br />by COGENT 10 provide the Services, Where COGENT services a building through its own facilities, the COGENT Network <br />includes those facilitics, The COGENT Network does not include customer premises equipment, customer-ordered telephony <br />circuits, and any networks or network equipment not operated and controlled by COGENT. <br /> <br />Customer identified in the attached Order Form. <br /> <br />The entire Customer Subscriber Agreement between COGENT and Customer for provision of the Service, consisting of the <br />Order Form, the Terms and the SLA <br /> <br />Customer's equipment, ifany. <br /> <br />Causes beyond a Party's control, including hut not limited to: acts of God; fire: explosion; vandalism; cable cut; stonn; nood or other <br />similar occurrences; any law, order, regulation, direction, action or request of any government, including federal, state, provincial. <br />municipal and local governments claiming jurisdiction over a Party or the Service, or of any department, agency, commission. <br />bureau, corporation. or other instrumentality of any such government, or of any civil or military authority; national emergencies; <br />unavailability of materials or rights-of-way; insurrections; riots, terrorist acts or wars (declared/undeclared); or strikes, lock-outs, <br />work stoppages, or other labor difficulties, supplier failures, shortages, brem:hes or delays. <br /> <br />Greater of (a) installation fees (if not paid): or (b) all third-party costs and charges incurred by or charged to COGEl\T on <br />behalf of Customer for the Service, including but not limited to local loop fees, cross-connect charges, and wiring fees. <br /> <br />Initial length of term for the Services as indicated on the Order Form <br /> <br />Customer's landlord, building owner or property/telecom manager. <br />Costs, fees, liabilities, losses, damages or penalties, including reasonable legal fees. <br />Cover form to which these Terms arc attached. identifying the specific Service(s) to be delivered. <br /> <br />COGEN'I' and/or Customer <br /> <br />Subsequent length of term for the Services after completion of the [nitial Term. <br />Bandwidth services provided by COGENT under the Customer Subscriber Agreement. <br /> <br />Earlier of date on which (a) COGENT deems that the Service is or will be available for Customer's use at either the COGENT- <br />defined demarcation point or last-available test point: or (b) Customer first uses the Service orthe eUGEN'I' Network <br /> <br />The Service Level Agreement as posted by COGENT (currently at ~:".\:w,coi':entco.col11) for Customer's specific Service(s) <br />COGENT reserves the right to amend the Service SLAs at any time, effective upon posting on the COGENT website. <br /> <br />Rented rack space from COGENT, if any. <br /> <br />All taxes arising in any jurisdiction, including without limitation all: sales, use, excise, gross receipts, value added, access, <br />bypass, franchise, telecommunications, properly (for co-location customers), consumption, or other taxes, fees, duties, charges <br />or surcharges (however designated) which are imposed on or based on the provision, sale or use of the Service(s), including <br />such taxes imposed directly on COGENT or for which COGENT is permitted to invoice Customer in connection with <br />COGENT's performance under the CSA. Taxes do not include COGENT's income taxes. <br /> <br />Single payment equal to any third.party cancellation charges and the total remaining dollar value of the applicable Service <br />order through the Term, <br /> <br />Terms and conditions that apply to the Services COGENT provides to Customer for the Service(s) <br /> <br />Page 3 of3 <br />Cogent Communiclltions. Inc. 101531" St., KW., Washington, D,C., 20007 202.295.4200 WWw.co!!cn.!.qJ.som <br /> <br />COGENT: <br />Customer: <br /> <br />~ <br />