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<br />I <br />I <br />I <br />I <br /> <br />Maintenance, PlumberlMechanical, Electrician, Pest Control, Security, and Trash <br />Removal. <br /> <br />I <br /> <br />The members of the team will include one project manager, two property assistants and <br />staff accounting personnel. These team members will be direct employees of REC&S. <br />Additional administrative compliance and database support will be provided corporate <br />office staff. At this writing, REC&S has 16 employees with a variety of experiences. <br />These include property managers, property assistants, project construction/demolition <br />managers, and maintenance and clearing staff. Five members of the team are bilingual <br />Spanish speakers. As outlined above, we are also a California Certified Small Business. <br /> <br />I <br />I <br />I <br />I <br />I <br />I <br />r <br />I <br />, <br /> <br />Our corporate management philosophy is to provide the same service as if the property <br />was our own. We do nothing without first analyzing cost and result. Our motto, "Those <br />who fail to plan, plan to fail" is ingrained in every thing we do. Our plan is to deliver the <br />best in class service for City of Santa Ana. Our company team assembled in the RFQ <br />response has measurable large project and agency experience. With this team and this <br />amount of experience, we can be assured of a successful outcome for City of Santa Ana. <br /> <br />A. STATEMENT SUGGESTED CHANGES OR CONCERNS <br /> <br />In our initial review of the scope of work contained in this RFQ, we can attest that the <br />requirements are very similar other projects with which we have been involved. The <br />items presented below align with the scope of work and we hope the suggestions will be <br />considered helpful as well as a testament to the value REC&S can bring to this program. <br /> <br />Regarding rental agreements, REC&S uses and can prepare an industry accepted rental <br />agreement. More important than the rental agreement is acquiring a fully executed <br />estoppel agreement signed from every occupant tenant prior to the close of escrow. This <br />should be done during the escrow period and can be performed by current owner. <br />REC&S can provide the City with an acceptable form. The estoppel should be compared <br />against the rent roll for accuracy. This document will establish prior to close the facts <br />pertaining to the term of the lease, rental rate, security deposits on hand and any other <br />valuable details that will be needed in the future as tenants vacate. Discrepancies should <br />be discussed with the seller and resolved prior to the close of escrow. We recommend <br />that a lease be used in each event of tenancy. This would include assuming leases in <br />place for existing long term tenants or for tenancies that develop from owner occupied <br />properties. <br /> <br />Collection of monthly rentals is important for all parties involved. The rent received can <br />be used to defray program costs and the tenants that pay rent maintain a responsibility for <br />their tenancy to the owner of the property. REC&S has set up procedures for <br />delinquencies and collections. One of the keys to a successful property management <br /> <br />2 <br /> <br />( RfCHINC~ <br /> <br />