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<br />creation, provIsion of small business assistance, realignment of business <br />services teams, and expanded round table events to broaden the usage of <br />the one-stop services by local employers. A tool to measure the effectiveness <br />of the business services efforts is in the development stages. <br /> <br />b. How you use industry partnerships and other employer contacts to <br />validate employer needs. <br /> <br />A variety of local workforce studies are utilized to determine demand <br />occupations and employer workforce needs including the Employment <br />Development Department's labor market information for Orange County <br />which provides occupational predictions as well as industry trends, the Santa <br />Ana Federal Empowerment Zone employer study which provides excellent <br />data on employers' needs and growth potential in Santa Ana, and the State <br />Enterprise Zone Vouchering Program data which was analyzed to show <br />which industries are hiring in Santa Ana. Additionally the Santa Ana <br />Chamber of Commerce, the Small Business Administration, and the City's <br />Economic Development Division all produce employment data that is used by <br />staff when focusing services for employers. <br /> <br />Another important source of employer information comes from the Rapid <br />Response team's efforts, which documents the changing workforce in Santa <br />Ana and the types of businesses who are leaving California to move to out of <br />the country or to other states where they can be more profitable. A Business <br />Retention team is in place with members from the City's Economic <br />Development Division and the one-stop center to assist businesses with a <br />any of their concerns and to market the various economic <br />development/workforce programs offered in Santa Ana such as tax credits <br />and other business related services and to keep them connected locally. <br />Data compiled from these employer visits is used to provide timely workforce <br />and local businesses trends. The one-stop uses "Dunn and Bradstreet" to <br />focus its business services on businesses who may be having workforce <br />issues. <br /> <br />Partnerships are being expanded with the Employment Training Panel, the <br />Community College and the Regional Occupational Training program to <br />further meet local business needs. Information from all of these resources is <br />used to help ensure Workforce Investment Act resources are both productive <br />and meaningful to our local employers. <br /> <br />C. What actions the Local Board has taken, or plans to take, to ensure that <br />local business services are not redundant and coordinated with partner <br />programs such as Wagner-Peyser and Economic Development <br />Corporations. <br /> <br />FWIAD05-19D <br /> <br />Page 4 of 8 <br /> <br />190-13 <br /> <br />6/06 <br />