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creation, provision of small business assistance, realignment of business services teams, and expanded round table events to broaden the usage of the one-stop services by local employers. A tool fo measure the effectiveness of the business services efforts is in the development stages. b. How you use industry partnerships and other employer contacts to validate employer needs. A variety of local workforce studies are utilized to determine demand occupations and employer workforce needs including the Employment Development Department's labor market information for Orange County which provides occupational predictions as well as industry trends, the Santa Ana Federal Empowerment Zone employer study which provides excellent data on employers' needs and growth potential in Santa Ana, and the State Enterprise Zone Vouchering Program data which was analyzed to show which industries are hiring in Santa Ana. Additionally the Santa Ana Chamber of Commerce, the Small Business Administration, and the City's Economic Development Division all produce employment data that is used by staff when focusing services for employers. Another important source of employer information comes from the Rapid Response team's efforts, which documents the changing workforce in Santa Ana and the types of businesses who are leaving California to move to out of the country or fo other states where they can be more profitable. A Business Retention team is in place with members from the City's Economic Development Division and the one-stop center fo assist businesses with a any of their concerns and fo market the various economic development/workforce programs offered in Santa Ana such as tax credits and other business related services and to keep them connected locally. Data compiled from these employer visits is used to provide timely workforce and local businesses trends. The one-stop uses "Dunn and Bradstreet" to focus its business services on businesses who may be having workforce issues. Partnerships are being expanded with the Employment Training Panel, the Community College and the Regional Occupational Training program to further meet local business needs. Information from all of these resources is used to help ensure Workforce Investment Act resources are both productive and meaningful to our local employers. c. What actions the Local Board has taken, or plans to take, to ensure that local business services are not redundant and coordinated with partner programs such as Wagner-Peyser and Economic Development Corporations. FWIAD05-19D Page 4 of 8 6/06 19D-13