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<br />Costs associated with EDD/SAJS's occupancy of the SA WC are described in the <br />lease agreement between EDD/SAJS and the City of Santa Ana. <br /> <br />PERFORMANCE GOALS: <br />Customer Service <br /> <br />All on-site, One-Stop Partners shall commit to the following goals for the WORK <br />Center: <br />I. To conform to a uniform policy of customer service; <br />2. To develop customer service principles all One-Stop Partners must implement; <br />3. To implement an on-going system for measuring customer service levels; and, <br />4. To participate in a task force empowered to oversee, measure and respond to <br />customer service data. <br /> <br />Quantifiable Service Outcomes for the Fiscal Year Julv 2005- June 2006: <br /> <br />~ To obtain 750 registrations and 2,125 resumes in CalJOBS from SAWC and its <br />satellites; <br />~ To support and contribute to the listings of 115,000 Orange County job vacancies <br />in CaIJOBS; <br />~ To conduct 18 Initial Assistance Workshops for UI Claimants, 10 Job Search <br />Training Workshops (JSTW) for Veterans, 10 JSTW for Youth, and 10 JSTW for <br />UI clients; <br />~ To conduct 80 Positive Recruitments(on-site employer interviewing); <br />~ To sponsor 2 Job Fairs; <br />~ Through case management, to enroll an assist job seekers to complete <br />successfully: Youth Employment Opportunity: enroll 101 and close successfully <br />40; Veterans: enroll 140, close successfully 70; and Deaf/Hearing Impaired: <br />enroll 80, close successfully 45. <br /> <br />7 <br />