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begin within 24 hours for critical items and within 3 days for non - critical items after notification by the CITY. B. Equipment, software, and materials which do not achieve design requirements after installation shall be replaced or modified by the SMS Supplier to attain compliance, at no additional cost to the CITY. Following replacement or modification, the CONTRACTOR shall retest the system and perform any additional procedures needed to place the complete system in satisfactory operation and attain design compliance approval from the ENGINEER. C. All parts, material (excluding consumables), labor, travel, subsistence, or other expenses incurred in providing all the services and service visits during the one -year warrantee period shall be borne by the SMS Supplier under the guarantee. E. The warrantee period shall start when the work has been completed and accepted by the CITY and the ENGINEER. 1.10 MAINTENANCE CONTRACT A. Prior to final acceptance of the Project, the CONTRACTOR shall offer and present in writing to the CITY a one -year maintenance contracts from the SMS Supplier which will become effective upon the expiration of the warranty required by the Contract Documents. The CONTRACTOR shall include in his bid the cost of the additional one -year maintenance contract to the CITY. PART2 — PRODUCTS 2.1 GENERAL A. All materials and equipment furnished under this contract shall be new, free from defects, and shall be standard products produced by manufacturers regularly engaged in the manufacturer of these products. B. Where there is more than one item of similar equipment being furnished under this contract, all such similar equipment shall be the product of a singular manufacturer. C. All cameras, instruments, and other components shall be the most recent field proven models marketed by their manufacturers at the time of submittal of the shop drawings unless otherwise specified to match existing equipment. D. All instrumentation shall be suitable for operation in the ambient conditions at the equipment installation locations. Heating, cooling, and dehumidifying devices shall be incorporated with the outdoor instrumentation in order to maintain it within its rated environmental operating ranges. The CONTRACTOR shall furnish and install all power wiring for these devices (e.g., heaters, fans, etc.). NEMA 4 rated enclosures shall be furnished in all general - purpose areas, unless otherwise specified. 2.2 SUPPLIES, TOOLS AND TEST EQUIPMENT City of Santa Ana Security Management System General Requirements Security Management System Project Page 17010 -10 SantaAna_SMS_17010