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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />FEBRUARY 20, 2007 <br />TITLE: <br />AGREEMENT FOR ELECTRONIC <br />BILL PAYMENT SERVICES <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />^ As Recommended <br />^ As Amended <br />^ Ordinance on ts' Reading <br />^ Ordinance on 2nd Reading <br />^ Implementing Resolution <br />^ Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />1. Direct the City Attorney to prepare and authorize the City Manager <br />and the Clerk of the Council to execute an agreement with InfoSend, Inc. <br />for municipal utility bill printing and mailing, and electronic bill <br />presentment and payment services for a three-year period with provision <br />for a two year renewal, in an annual amount not to exceed $100,000. <br />2. Amend agreement with TransFirst, LLC (formerly Payment Resources <br />International) for the processing of credit card payment for a total not <br />to exceed $42,000 annually. <br />3. Adopt a resolution approving the electronic funds transfer fee and <br />return payment fee. <br />4. Adopt a resolution adding one full time Customer Service <br />Representative in Finance and Management Services Agency. <br />DISCUSSION <br />On February 8, 2006, the City Council requested that staff evaluate <br />various alternatives for the implementation of a program that provides <br />for the payment of services, fees, charges or taxes due, through the <br />Internet with an initial focus on Municipal Utility Billing. <br />Upon evaluation, staff determined that contracting with third party <br />vendors for bill printing as well as for processing e-payments is the <br />most cost-effective method to implement the recommended program. As such <br />the Treasury Division released a notice inviting bids on December 5, <br />2006, for Utility Bill Printing, Mailing, and Electronic Bill <br />Presentment Services. <br />75B-1 <br />