75B -PUBLIC HRG ELECTRONIC BILL PAYMENT

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Agreement for Electronic Bill Payment Services February 20, 2007 Page 2 A summary of the bid invitations and bid results are as follows: 13 Request for Proposals mailed 1 Request for Proposal mailed to Santa Ana vendor 2 Proposals received 0 Proposals received from a Santa Ana vendor On December 29, 2006, two proposals were received. Each of the proposals were evaluated in five areas covering knowledge of and experience providing requested services, ability to maintain a constructive relations, ability to meet requirements, and price. FIRM LOCATION PRICE PER ANNUM RATING InfoSend Fullerton, CA $100,000 100 Divdat Las Vegas, NV $133,000 88 The proposal from InfoSend received the highest rating and is responsive to the specifications. Staff recommends an agreement term of three years with an optional two-year extension, exercisable by the City. In addition, TransFirst, LLC, the current provider of credit card processing for the City has agreed to provide the additional e-payment service of Municipal Utility Bills. The cost to the City associated with e-payment processing will be as follows: Transaction Fee Individual Corporate Card Card MasterCard $.29 Plus 1.52 of bill 3.25 of bill amount amount Visa $.29 Plus 1.52$ of bill 3.25 of bill amount amount As an example, the coat on a $50 transaction would be: Master Card or Visa (individual card) $1.05 - (corporate card) $1.92. In addition, establishment of the program is predicated on the addition of one full time Customer Service Representative as well as adopting resolutions establishing the various fees for credit card payments including rejected transactions. The Customer Service Representative position will provide assistance in administering the program through proper recordkeeping and reconciliation of processed transactions. 75B-2