KEEFE COMMISSARY NETWORK, L.L.C. 1 - 2007

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KCN RFP #06-151 11 assignment, transfer, delegation or subcontract without the Purchasing Manager's prior written consent shall be considered null and void. DEFAULT: In case of default by the Vendor of any of the conditions of this bid or contract resulting from this bid, the Vendor agrees that the City may procure the articles or services from other sources and may deduct from the unpaid balance due the Vendor, or collect against the bond or surety, or may invoice the Vendor for excess costs so paid plus reasonable administrative costs. Prices paid by the City shall be considered the prevailing market price at the time such purchase is made. LAW AND JURISDICTION: The validity, performance and construction of this order shall be governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. ADDITIONAL TERMS: No additional term specified in the bid shall be part of the contract unless affirmatively accepted by the City in whiting. KCN Response: KCN has read, understands, and will comply with the above. TOTAL QUALITY SERVICE r, . The City of Santa Awa 1s committed to the principles of,Uial Quality Service (TQS) in serving its customers � spects of the serfte,are affected indfuding our commitment to making on iimeibavment for material and servrnces received. Since vendors Who proe6�services and/or material to the City are indirectly serving the same customeality rs, it isv do ppit' tt for the City to expect vendors to share the same commitment to quIncl�mg price; diffivery and product quality, as well as timely response and s'eryice quality. ., Therefore, prepare a statement'of your "quality commitment" to accompany your bid. The statement should address the followmg`five items in regard' to services and/or material provided to the City for your quoted price: 1. ON-TIME DELIVERY: a commitment to delivering material &-services on or before the promised time. Commitment to On -Time Delivery — KCN is the industry leader in providing commissary to corrections. As such we are dedicated to being an On -Time service provider. KCN has a local, secure warehouse of over 120,000 square feet, $5,000,000 in inventory, our own truck dedicated to delivering Santa Ana's orders and a warehouse staff of over 88 employees to provide back up to pulling your orders. No one is better prepared to meet your facilities needs for On -Time delivery.