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<br />lLJAOC I The City of Santa ADa <br />Serviue Level Agreement <br /> <br />AGREli:MENT <br /> <br />Both Parties agree to work cooperatiVely to SUPPPrt successful operation of the <br />application and to be proactive in supporting, recomrnending,anq irnplernenting <br />irnprovements and enl1ancernents to the Pr~and thi~.~r~rnent. ..Tfte parties also <br />agree to review this Service!.evel Agreement annually ami negotiate appropd1;lte <br />changes. <br /> <br />Accepted by <br />The City of Santa Ana <br /> <br />lntegf?tsd t.aw and Justico ~ency <br />of Orange Counfj .'.' <br /> <br />By~~L1A <br />/I' 27-04 <br /> <br />~~~ <br /> <br />Date tZ-.-ltf ~ <br /> <br />Date <br /> <br />Kn ge Computing Corporation <br /> <br /> <br />.''"'- <br /> <br />Date I - <..;:'- ,0 (, <br /> <br />Page 13 of 13 <br />