ICSOLUTIONS (INMATE CALLING SOLUTIONS) 1-2007

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4. COMPENSATION Contractor shall return to City 54% of gross revenue on every completed, accepted phone call at the Santa Ana Detention Facility. Contractor shall monthly provide an accounting of phone service for the previous month, and shall submit said accounting and a check representing City's portion of gross revenue, to the Santa Ana Jail Administrator. Gross revenue will not be reduced by any cost associated with providing service. It is the total per call charges and per minute charges for every completed, accepted COLLECT, PREPAID COLLECT, and DEBIT call with NO DEDUCTIONS whatsoever. This commission is further described as follows: a. Commissions are paid on all call types -collect, debit AND prepaid collect b. Commissions are paid on true gross revenue with no deductions c. On-site commission accountability-for all call types ICSolutions offers the City optional, no cost features which generate additional revenue for the City and provide valuable, time-saving features at the same time -these include ICSdeposits and ICSletters which will be provided under separate service agreement. ICSolutions will provide the City with the security of rated call information that has not been manipulated in any way so that the City of Santa Ana can verify commissions on site at any time. Contractor shall keep a complete and accurate record of all phone service revenue for a period of at least one year. Contractor shall keep for at least one year after termination of this contract, all inmate phone records. All records and books kept by Contractor in relation to services provided by this Agreement shall be open to inspection and audit of the City and its agents during normal business hours. Such records shall be kept separate and apart from any record Contractor maintains in connection with other business enterprises. 5. TERM This Agreement shall commence on April 1, 2007 and terminate on March 31, 2012, unless terminated earlier in accordance with Section 6, below. 6. DEFAULT AND TERMINATION In the event a party hereto fails to perform or comply with this Agreement or any provision hereof, this Agreement may be terminated by the non-defaulting party by sending a Cancellation Notice describing the non-compliance. Upon receipt of such Cancellation Notice, the defaulting party shall have thirty (30) days from the date of such notice to cure any such noncompliance. If said default is not cured within the compliance period, this Agreement shall be terminated. The rights of termination referred to herein are not intended to be exclusive and are in addition to any other rights available to either party in law or in equity. 7. RIGHTS UPON TERMINATION Upon termination of this Agreement by either party, City shall permit Contractor reasonable access to City facilities, free from any claim of trespass, for the purpose of removing any equipment/supplies belonging to Contractor. Until such time as all Contractor's Santa Ana-ICSoutions Contract Page 2 of 10