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3. Frequency of Service <br />3.1 All areas covered by this contract shall be thoroughly cleaned a minimum of one <br />(1) time per month. Exceptions to this are noted below: <br />3.1.1 Orange County Courthouse grounds shall be cleaned one (1) time per week. <br />3.1.2 Orange County Hall of Administration grounds shall be cleaned one (1) <br />time per week. <br />3.1.3 Santa Ana City Hall grounds and patios shall be cleaned one (1) time per <br />week. <br />3.1.4 Civic Center Authority Are Mall East of Ross Street shall be cleaned two <br />(2) times per week. <br />3.1.5 Plaza of the Flags and Plaza of the Fountains shall have the petroleum <br />Product that seeps up on the plaza surface cleaned one (1) time per week. <br />The plazas themselves shall be cleaned one (1) time per month. <br />3.1.6 Santa Ana Police Department facility — common grounds area in front will <br />be serviced one (1) time per month <br />3.2 Specified hardscapes shall be thoroughly cleaned between the hours of 6:00 PM <br />and 7:00 AM <br />4. Operating Criteria <br />4.1 All trash, debris, tar, freestanding oil, grease, liquids, "green waste," food, <br />cigarette Butts, stains, liquids, graffiti, blood, bird defecation, feces, vomit, <br />broken glass, and other materials, substances, and contaminants shall be removed <br />from hardscapes (i.e. sidewalks, walkways, patio, boardwalks, quads, esplanades) <br />prior to cleaning operations. <br />4.2 The removal of materials, substances, and contaminants prior to cleaning <br />operations may require the use of scrub brushes, sponges, mops, or other tools or <br />utensils. All cleaning agents or residuals thereof used in this process must be <br />completely removed prior to beginning cleaning operations. <br />4.3 During regular cleaning operations, the contractor may use high pressure, low - <br />volume washers, and steam cleaners as necessary to thoroughly clean surfaces. <br />Contractor is not expected to steam clean all surfaces during regular cleaning <br />operations, but shall use a steam cleaner to clean sections of hardscapes when <br />pressure washers are not sufficient to thoroughly wash surface. <br />4.4 Hardscapes shall receive a thorough cleaning according to approved Contractor's <br />schedule. <br />