CONCORDE CONSULTING, INC. 1 - 2007

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13. Provide a description of Proposer's methods used to screen candidates and to match their qualifications against the requirements of a City job assignment. ~ {ref. section 2.2.j} Concorde's process starts by gathering as much information as necessary from the client to effectively articulate the requirement. If we do not have a candidate on stand-bv, we begin searching our internal database for known entities. Our recruiters then present a "Candidate Qualification Form" to the Account Manager. The Account Manager then assesses the candidate's qualifications with our Technical Manager, who may or may not need to further • qualify the candidate. Concorde also has "Skill Assessment" rating tools which can be applied for varying skill sets. 14. Provide a description of Proposer's methods used to assess and confirm candidate's technical skills/knowledge, experience, work habits, interpersonal skills, etc. {ref. section 2.2.j} ~ Our recruiters follow an internal process when qualifying potential candidates. This process gather's pertinent information required to make a viable assessment. We will bring candidates into our office for personal interviews and technical assessment by our Technical Manager. Concorde requires at least two recent supervisory business referrences to verify work habits and history, etc... ~ 15. Provide a description of Proposer's methods used to establish candidate availability with respect to the project schedule of the City assignment. {ref. section 2.2.j} Availabilty is fairly simple to assertain. When submitting a resume, Concorde will always include a "Candidate Profile" which provides a candidiates availability for a phone screen, personal interview and any notice they may have to provide prior to a start date. The ~ candidate will always understand the duration and parameters of the pending assignment. 16. Give a description of the quality (as opposed to quantity) of the candidates within a job assignment (e.g. City seeks senior network engineer) that the Proposer can prOVlde. {ref. section 2.2.k} Concorde will first look to the client for their "must have" and/or minimum expectations to ~ gage our search accordingly. We always look for those with a Computer Science degree and Certifications that speak to their expertise. We then drill into the resume looking for similar projects and exact tasks performed within that skill set. We break down the daily tasks and the percent of time performing those tasks, so we can pain a clearer picture of skills and responsibilities without loosing sight of communication skills and personality fit. ~ 17. Provide an explanation of any training opportunities made available by the Proposer for technical personnel engaged with the City. {ref. section 2.2.1} Unless a client asks Concorde to do so, we do not provide formal training for contractors. However, we have absorbed the cost of training for many consultants in the past. No reasonable request will be denied. • 18. Explain any effort the Proposer takes to ensure that the technical knowledge and skills of its staff engaged with the City are maintained and refreshed during long term engagements with the City. {ref. section 2.2.1} Concorde will monitor your technical needs and requests through ongoing communication. Concorde will provide the necessary direction for each resource when and if their technical ~ skills need to be refereshed. Concorde subscribes to a technical publication service that provides our consultants with the latest technical books from publishers such as Wrox, O'Reilly and Microsoft Press. 32 March 2007